Integrations · Allied health PMS
AI receptionist for Cliniko
The short answer
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
Last updated
Try it
Watch a call go into Cliniko.
Incoming call
Example caller · Mobile
An example call, sped up. Your setup follows your own questions and rules.
- A patient calls, and FirstVoice asks what they need and who they'd like to see
- It checks that practitioner's real free times in Cliniko
- It books the appointment straight into Cliniko, adding new patients as it goes
- It confirms the time with the patient and can text them a confirmation
- Reschedules and cancellations are updated in Cliniko too
FirstVoice with Cliniko
Patients book on the phone, and the appointment is already in Cliniko.
What happens on a call
- A patient calls, and FirstVoice asks what they need and who they'd like to see
- It checks that practitioner's real free times in Cliniko
- It books the appointment straight into Cliniko, adding new patients as it goes
- It confirms the time with the patient and can text them a confirmation
- Reschedules and cancellations are updated in Cliniko too
Getting connected
- You create a connection key in your Cliniko settings. It takes a couple of minutes, and we'll walk you through it
- We set up and test everything else, and you can switch the connection off any time
Nothing changes for your team
You keep Cliniko exactly as it is. Your team, your phone number and the way you work don't change. FirstVoice simply answers the calls you can't, and puts the results into Cliniko.
Technical details, for whoever looks after your software
FirstVoice with Cliniko
| Check availability during the call | Yes |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | No |
| Add call notes and summaries | Yes |
| Trigger follow-up texts or emails | Yes |
Cliniko connection details
| Category | Allied health PMS |
|---|---|
| Markets | AU, NZ |
| API documentation | Public view docs |
| Auth | API key |
| Access | Self-serve: you can create API credentials |
| Zapier | No |
| Make | Yes |
| Webhooks | No |
| FirstVoice plan | Growth or Scale |
| Checked | Against official Cliniko documentation, 17 September 2026 |
Clinic user's API key; 200 req/min per user.
Does FirstVoice work with Cliniko?
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
Do I have to change anything in Cliniko?
No. FirstVoice connects to your existing Cliniko account. You don't switch software, move data or retrain your team.
Which plan includes Cliniko?
Growth ($597 a month) and Scale.
Cliniko is a trademark of its owner. FirstVoice isn't affiliated with Cliniko.
Using Cliniko? Let's connect it.
Free personalised demo in 24 hours · Free 2-week trial, set up by us · No credit card · Then from $297 a month