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FirstVoice AI

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Beauty & wellness

AI receptionist for beauty therapists

The short answer

FirstVoice answers calls for beauty therapists 24/7, including facial and skin-treatment bookings; waxing, including Brazilian, with first-visit questions; skin consultation bookings. It books into Cliniko and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

Calls we handle

Calls beauty therapists get, answered.

  • Facial and skin-treatment bookings
  • Waxing, including Brazilian, with first-visit questions
  • Skin consultation bookings
  • Spray tan bookings before events
  • Packages and courses (IPL, peels) and course balance queries
  • Gift vouchers
  • Pre-treatment suitability questions (medications, pregnancy)

Urgent calls

Escalated to you.

  • Burn, blistering or reaction after waxing, peel or IPL: medical advice plus owner alert.
  • Caller discloses a contraindication. The AI must not give clinical advice; it routes to the therapist.

Software

Works with Cliniko, Phorest, Zenoti, Kitomba and more.

  • Cliniko

    Books directly

    Books appointments straight into Cliniko during the call using Cliniko's public API.

    How it connects to Cliniko

  • Phorest

    Books directly

    Books appointments straight into your Phorest calendar during the call, looks up returning clients by phone, and adds notes to the booking, using Phorest's own API.

    How it connects to Phorest

  • Zenoti

    Books directly

    Books appointments straight into Zenoti and looks up callers by phone during the call, using Zenoti's public API.

    How it connects to Zenoti

  • Kitomba

    Works alongside

    Works alongside Kitomba: FirstVoice texts callers your online booking link and emails you a summary of every call.

    How it connects to Kitomba

Also: Timely, Fresha, Shortcuts, Ovatu.

What a missed call is worth

Typical beauty Therapists prices in NZ.

NZ$90–$180 for a facial; NZ$20–$90 for waxing

Estimate

Missed-call calculator

Rules we script around

Regulations for beauty therapists.

General information, not legal advice.

  • Health details (skin conditions, medications) are personal information under the NZ IPPs. Collect only what the therapist needs.Source
  • Deposits by payment link only (PCI DSS).Source

FAQ

Beauty Therapists: questions.

Can an AI receptionist give skincare or treatment advice?

No. It books appointments, answers questions about prices, hours and booking policies you approve, and takes messages. If a caller mentions a reaction, a medication or a health condition, it passes that to your therapist rather than giving advice.

What does FirstVoice do with urgent calls for beauty therapists?

It flags burn, blistering or reaction after waxing, peel or IPL and caller discloses a contraindication to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.

Does FirstVoice work with Cliniko?

Books appointments straight into Cliniko during the call using Cliniko's public API. It also works with Phorest, Zenoti, Kitomba and Timely.

How much does an AI receptionist cost for beauty therapists?

Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for beauty therapists.

Book a free demoOr call 09 888 5159