Health & medical
AI receptionist for chiropractors
The short answer
Last updated
For chiropractors
Your practice runs on rebooking. Missed calls break the chain.
Chiropractic depends on new patients starting and regulars rebooking. Both happen by phone while you're adjusting, and many callers aren't sure whether they need a GP referral or how ACC works.
- You can't answer during an adjustment
- New patients ask about referrals, ACC and first-visit prices before they'll book
- A missed rebook call can mean a patient drops out of their care plan
- Parents and pregnant women have questions before booking
How FirstVoice fixes it
FirstVoice answers every call, books new patients and keeps regulars on their care plan.
- Tells callers no GP referral is needed, because chiropractors can lodge ACC claims
- Asks when and how the injury happened, to check ACC eligibility
- Explains first-visit and ACC fees from the information you give us
- Rebooks regular patients, including Saturdays
- Transfers urgent calls live to a chiropractor, or tells the caller to ring 111 for sudden severe headache or neck pain with numbness or weakness
Try it
Ring a chiropractic clinic and hear it answer.
Play a patient calling Align Chiropractic. Book an appointment, move one, ask about prices or ACC, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: chiropractic
Ring Align Chiropractic, an example chiropractic clinic, and play a patient. Hear how Sarah handles it, right here in your browser.
Try saying
- “I've had lower back pain for a week”
- “How much is a first visit?”
- “Are you open on Saturdays?”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Align Chiropractic is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls chiropractors get, answered.
Answered day or night, with the caller's details sent straight to you.
- New-patient bookings and first-visit price
- Adjustment rebooking
- ACC coverage
- Children's or pregnancy chiropractic questions
- Hours, including Saturdays
- Rescheduling
- Care-plan or package questions
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Sudden severe headache or neck pain with neurological symptoms (possible stroke or artery dissection), or cauda equina signs: 111
- Adverse reaction after an adjustment: human callback
Software
Works with Cliniko, PracSuite, Halaxy, splose and more.
Cliniko
Books directlyYes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
How it connects to ClinikoPracSuite
Books directlyYes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.
How it connects to PracSuiteHalaxy
Books directlyBooks appointments straight into Halaxy during the call using Halaxy's public API.
How it connects to Halaxysplose
Books directlyBooks appointments straight into your splose calendar and looks up callers by phone during the call.
How it connects to splose
What a missed call is worth
Typical prices for chiropractors in NZ.
Rules we script around
Regulations for chiropractors.
General information, not legal advice.
- Chiropractors are regulated under the HPCAA; the ASA Code applies.Source
- Claims about treating non-musculoskeletal conditions are high-risk under both codes.
FAQ
Chiropractors: questions.
Are chiropractors actually using AI receptionists?
Some are, but it's still early. Clinics that use one mostly hand it after-hours calls, rebooking and new-patient enquiries, and keep care questions with the team. Many chiropractors get a steady stream of cold pitches from AI vendors, so ask for a live demo line and a free trial before you sign anything.
Does an AI receptionist work with Jane App?
Not directly yet. Jane needs partner access from the software company, so FirstVoice captures each call and sends your team a summary to book. If your clinic uses Cliniko or Halaxy, FirstVoice books directly during the call.
What does FirstVoice do with urgent calls for chiropractors?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For chiropractors that usually means calls like sudden severe headache or neck pain with neurological symptoms, or cauda equina signs; adverse reaction after an adjustment. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Cliniko?
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko. It also works with PracSuite, Halaxy, splose and Gensolve.
How much does an AI receptionist cost for chiropractors?
Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for chiropractors
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.