Health & medical
AI receptionist for occupational therapists
The short answer
Last updated
Calls we handle
Calls occupational therapists get, answered.
- Referral and intake (ACC, NDIS, private)
- Home-visit scheduling
- Equipment or home modification assessment requests
- Funding questions
- Rescheduling
- Case-manager calls
Urgent calls
Escalated to you.
- Client safety at home (falls with injury, unsafe living situation) and safeguarding concerns: human escalation, or 111 if in immediate danger
Software
Works with Cliniko, Halaxy, splose, PracSuite and more.
Cliniko
Books directlyBooks appointments straight into Cliniko during the call using Cliniko's public API.
How it connects to ClinikoHalaxy
Books directlyBooks appointments straight into Halaxy during the call using Halaxy's public API.
How it connects to Halaxysplose
Books directlyBooks appointments straight into your splose calendar and looks up callers by phone during the call.
How it connects to splosePracSuite
Partner accessOnce approved as a PracSuite integration partner, your AI receptionist can check real-time appointment availability and book allied health appointments directly into PracSuite.
How it connects to PracSuite
What a missed call is worth
Typical prices for occupational therapists in NZ.
Rules we script around
Regulations for occupational therapists.
General information, not legal advice.
- Occupational therapists are regulated under the HPCAA; the ASA Code applies.Source
Australia
- AU: Occupational Therapy Board under Ahpra.
What does FirstVoice do with urgent calls for occupational therapists?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For occupational therapists that usually means calls like client safety at home and safeguarding concerns. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Cliniko?
Books appointments straight into Cliniko during the call using Cliniko's public API. It also works with Halaxy, splose, PracSuite and coreplus.
How much does an AI receptionist cost for occupational therapists?
Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.