Health & medical
AI receptionist for occupational therapists
The short answer
Last updated
Calls we handle
Calls occupational therapists get, answered.
Answered day or night, with the caller's details sent straight to you.
- Referral and intake (ACC, NDIS, private)
- Home-visit scheduling
- Equipment or home modification assessment requests
- Funding questions
- Rescheduling
- Case-manager calls
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Client safety at home (falls with injury, unsafe living situation) and safeguarding concerns: human escalation, or 111 if in immediate danger
Software
Works with Cliniko, PracSuite, Halaxy, splose and more.
Cliniko
Books directlyYes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
How it connects to ClinikoPracSuite
Books directlyYes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.
How it connects to PracSuiteHalaxy
Books directlyBooks appointments straight into Halaxy during the call using Halaxy's public API.
How it connects to Halaxysplose
Books directlyBooks appointments straight into your splose calendar and looks up callers by phone during the call.
How it connects to splose
What a missed call is worth
Typical prices for occupational therapists in NZ.
Rules we script around
Regulations for occupational therapists.
General information, not legal advice.
- Occupational therapists are regulated under the HPCAA; the ASA Code applies.Source
What does FirstVoice do with urgent calls for occupational therapists?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For occupational therapists that usually means calls like client safety at home and safeguarding concerns. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Cliniko?
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko. It also works with PracSuite, Halaxy, splose and coreplus.
How much does an AI receptionist cost for occupational therapists?
Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for occupational therapists
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.