Pricing
FirstVoice AI pricing
The short answer
Last updated
FirstVoice plans
Starter
$297/month
For sole traders and small teams that want every call answered.
- 200 minutes a month (about 65 calls)
- 1 team calendar
- 100 SMS booking confirmations
- Books into Google Calendar, Outlook, Cal.com or Calendly
- 1 script update a month
- Dashboard and monthly report
- 48-hour support response
Get my free demoExtra minutes $0.65 each
Growth
Most popular$597/month
For busy businesses that want their software connected.
- 600 minutes a month (about 200 calls)
- 3 team calendars
- Unlimited SMS booking confirmations (fair use)
- Connects 1 industry app or CRM
- Live call transfer to you or your team
- 3 script updates a month
- Advanced monthly report
- 24-hour support response
Get my free demoExtra minutes $0.60 each
Scale
$997/month
For high-volume teams that want ongoing optimisation.
- 1,500 minutes a month (about 500 calls)
- 5 team calendars
- Unlimited SMS booking confirmations (fair use)
- Connects up to 3 apps, plus custom workflows
- Live call transfer to you or your team
- Unlimited script updates and weekly conversion reviews
- Insights and recommendations
- Same-day support response
- AI website chat agent included
Get my free demoExtra minutes $0.55 each
All prices are in NZ dollars. Setup included on every plan · Month-to-month, no lock-in · Free 2-week trial, set up by us, no credit card.
Every plan includes
Done for you, from day one.
- Done-for-you setup: voice, scripts, calendar connection and test calls
- A new local number (NZ, Australia and more), or keep your existing number with call forwarding
- Answers 24/7, up to 20 calls at once
- Call recordings, transcripts and summaries
- Spam and robocall filtering
- Mobile-friendly dashboard
- Export your recordings and transcripts any time
- Month-to-month, no lock-in contract
- Free 2-week trial, fully set up by us, no credit card
Add-ons
Add what you need.
Speed-to-lead
From $297 a month
Calls new leads from Facebook Lead Ads, website forms and Google Ads lead forms typically within 60 seconds, during the calling hours you set. Available on Growth and Scale.
Extra team calendar
$49 a month per team member
For teams where more staff need their own schedule.
Extra SMS
$0.15 each
If you go past the SMS included in Starter.
AI website chat agent
$197 a month + $297 setup
Answers questions, captures leads and books appointments on your website. Included on Scale.
Prefer to pay per booked appointment?
Our partner company Oneadsphere runs Pickup: they find the leads with Facebook and Instagram ads, AI voice agents call them within minutes, and you get booked appointments. How Pickup by Oneadsphere works
Compare plans
Plan comparison
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Monthly price (NZD) | $297 | $597 | $997 |
| Minutes included | 200 | 600 | 1,500 |
| Approximate calls | 65 | 200 | 500 |
| Team calendars | 1 | 3 | 5 |
| SMS booking confirmations | 100 | Unlimited (fair use) | Unlimited (fair use) |
| Calendar booking (Google, Outlook, Cal.com, Calendly) | Yes | Yes | Yes |
| Industry app or CRM connections | — | 1 | Up to 3, plus custom workflows |
| Live call transfer | — | Yes | Yes |
| Script and knowledge updates | 1 a month | 3 a month | Unlimited, plus weekly conversion reviews |
| Reporting | Dashboard + monthly report | Advanced monthly report | Insights and recommendations |
| Support response | Within 48 hours | Within 24 hours | Same day |
| AI website chat agent | Add-on | Add-on | Included |
| Extra minutes | $0.65 | $0.60 | $0.55 |
Wondering how this compares with hiring someone? AI receptionist vs human receptionist or work out what missed calls cost you.
Pricing FAQ
Questions about pricing.
Is there a setup fee?
No. Setup is included on every plan. We build your voice, scripts and calendar connection and run test calls with you before you go live.
Is there a contract?
No. Every plan is month-to-month with no lock-in contract. You start with a free 2-week trial: we set everything up, it answers your real calls, and you pay nothing. No credit card needed.
What happens if I use more minutes than my plan includes?
Extra minutes cost $0.65 each on Starter, $0.60 on Growth and $0.55 on Scale. Minutes don't roll over. If you regularly go over, the next plan up usually works out cheaper, and we'll tell you.
How are minutes counted?
Minutes are counted while FirstVoice is on a call. A typical call lasts around three minutes, so Starter's 200 minutes covers roughly 65 calls a month.
How much is speed-to-lead?
Speed-to-lead, which calls new Facebook, website and Google Ads leads back typically within 60 seconds, is an add-on from $297 a month on the Growth and Scale plans.
Free 2-week trial
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.
Not sure which plan fits?
Book a 30-minute call. We'll look at your call volume and recommend the right plan.
Free personalised demo in 24 hours · Free 2-week trial, set up by us · No credit card · Then from $297 a month