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Hospitality

AI receptionist for hospitality

The short answer

The phone rings hardest when every staff member is already busy with guests. FirstVoice answers every call 24/7, books appointments, flags urgent calls and connects to the software hospitality businesses already use. Setup is done for you, from $297 a month.
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Last updated

8 industries

Take bookings in the dinner rush without picking up the phone

Popular software

Software hospitality businesses connect

Each card shows exactly how FirstVoice connects today.

  • Square for Restaurants

    Syncs every call

    Creates an order and looks up the customer by phone or email in Square during the call - AU only, no NZ Square site currently. Not a table-reservation system.

    How it connects to Square for Restaurants

  • Dubsado

    Connects via automation

    Creates new leads and projects in Dubsado during the call via Zapier automation.

    How it connects to Dubsado

  • HoneyBook

    Connects via automation

    Creates new client and project records in HoneyBook during the call via Zapier automation.

    How it connects to HoneyBook

  • Perfect Venue

    Connects via automation

    Creates an event enquiry in Perfect Venue automatically via Perfect Venue's official Zapier integration.

  • Planning Pod

    Connects via automation

    Creates a new lead or contact in Planning Pod automatically via Planning Pod's official Zapier integration.

  • NowBookIt

    Partner access

    FirstVoice can integrate with NowBookIt through its partner API program (booking creation and webhooks), pending NowBookIt's partner approval.

    How it connects to NowBookIt

  • iVvy

    Partner access

    iVvy has a documented API for venue availability and bookings, but access carries additional fees and a sales conversation, so a partner route needs to be confirmed first.

    How it connects to iVvy

  • ResDiary

    Partner access

    We can pursue a ResDiary integration through their partner certification process, but no self-serve public API or automation route is confirmed yet.

    How it connects to ResDiary

  • SevenRooms

    Partner access

    Can integrate with SevenRooms once approved through SevenRooms' partnerships programme.

    How it connects to SevenRooms

  • me&u (incl. Mr Yum)

    Partner access

    me&u offers Enterprise APIs (POS, Loyalty, Order, Data), but access requires a sales conversation, not self-serve signup.

  • MOBI (Mobi2Go)

    Works alongside

    Works alongside MOBI: FirstVoice texts callers your commission-free MOBI ordering link and emails you a summary of every call.

    How it connects to MOBI (Mobi2Go)

  • Function Tracker

    Works alongside

    Works alongside Function Tracker: FirstVoice texts callers your online booking link and emails you a summary of every call.

FAQ

Hospitality: common questions.

Can an AI receptionist book tables into NowBookIt or ResDiary?

Not directly yet. NowBookIt, ResDiary, SevenRooms and OpenTable need partner access, so FirstVoice takes the reservation request and sends it to your team to confirm. It tells the caller the booking isn't confirmed until you've checked.

Which hospitality businesses does FirstVoice work with?

FirstVoice works with bars and pubs, cafes, event venues and restaurants and 4 other hospitality industries in New Zealand. Each has its own call handling, urgent-call rules and software connections.

What software does FirstVoice connect to for hospitality?

FirstVoice sends calls into Square for Restaurants, Dubsado, HoneyBook and Perfect Venue and works alongside NowBookIt, iVvy, ResDiary and SevenRooms. Every integration page explains exactly how it connects.

How much does it cost?

Plans start at $297 a month for 200 minutes with setup included and no GST added. Industry app and CRM connections are included from Growth at $597 a month.

Hear your own AI receptionist before you commit.

Book a 30-minute call. We'll set up a sample receptionist for your business so you can ring it yourself.

Book a free demoOr call 09 888 5159

From $297 a month · Setup included · Month-to-month · 7-day free trial