Beauty & wellness

AI receptionist for beauty & wellness

The short answer

You can't answer the phone mid-appointment, and clients who can't get through book with the salon down the road. FirstVoice AI is a New Zealand AI receptionist that answers every call 24/7, books appointments, flags urgent calls and connects to the software beauty & wellness businesses already use. Setup is done for you, from $297 a month, month to month, and you can try it free for 2 weeks on your real calls.

Get my free demo Call our AI receptionist 09 875 3924

Last updated 16 September 2026

7 industries

Book more appointments without putting down the scissors

AI receptionist for barbers
Handles "What's the wait for a walk-in right now?", booking a fade, skin fade, beard trim or kids' cut and more.
AI receptionist for beauty therapists
Handles facial and skin-treatment bookings, waxing, including Brazilian, with first-visit questions and more.
AI receptionist for day spas
Handles massage bookings (60 or 90 minutes, therapist gender preference), couples and package bookings and more.
AI receptionist for hair salons
Handles new client booking for a cut, colour or balayage, including "who's free Saturday?", colour consultation or skin patch test booking before a colour and more.
AI receptionist for lash and brow studios
Handles full set versus infill (and whether the client qualifies for an infill), lash lift or tint bookings and more.
AI receptionist for nail salons
Handles gel manicure or pedicure bookings, acrylic or SNS full sets versus infills and more.
AI receptionist for tattoo and piercing studios
Handles "Are the artist's books open?" and waitlists, consultation bookings with reference-image requests and more.

Popular software

Software beauty & wellness businesses connect

Each card shows exactly how FirstVoice connects today.

Cliniko
Books directly
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
How it connects to Cliniko
Square Appointments
Books directly
Books appointments straight into Square Appointments during the call, checking live availability first, using Square's public Bookings API (Australia only).
How it connects to Square Appointments
Zenoti
Books directly
Books appointments straight into Zenoti and looks up callers by phone during the call, using Zenoti's public API.
How it connects to Zenoti
Phorest
Partner access
Yes. FirstVoice can connect straight to Phorest to check availability, recognise returning clients and book appointments. Phorest switches the connection on when you ask them.
How it connects to Phorest
Vagaro
Partner access
Vagaro has a public API reference covering appointments and customers, but read/write access requires contacting Vagaro Enterprise Sales.
Kitomba
Works alongside
FirstVoice works alongside Kitomba. Kitomba doesn't allow outside software to create bookings, so FirstVoice texts callers your online booking link and emails you a summary of every call.
How it connects to Kitomba
Timely
Works alongside
FirstVoice works alongside Timely. Timely doesn't allow outside software to create bookings, so FirstVoice texts callers your Timely booking link and emails you a summary of every call.
How it connects to Timely
Fresha
Works alongside
Fresha isn't connected via API - Fresha bookings currently need to be checked and entered manually alongside FirstVoice.
How it connects to Fresha
Shortcuts
Works alongside
Works alongside Shortcuts: FirstVoice texts callers your online booking link and emails you a summary of every call.
How it connects to Shortcuts
Mindbody Booker
Works alongside
Works alongside Mindbody Booker: FirstVoice texts callers your online booking link and emails you a summary of every call.
Ovatu
Works alongside
FirstVoice works alongside Ovatu as your booking system; Ovatu does not currently publish a public API for direct booking integration.

FAQ

Beauty & wellness: common questions.

Should clients share health details with an AI receptionist when booking?

Only what's needed for the booking. FirstVoice takes the appointment details and passes anything about a skin condition, allergy or medication to your team rather than discussing it. Recordings can have personal details redacted, and it never takes card numbers.

Which beauty & wellness businesses does FirstVoice work with?

FirstVoice works with barbers, beauty therapists, day spas and hair salons and 3 other beauty & wellness industries in New Zealand. Each has its own call handling, urgent-call rules and software connections.

What software does FirstVoice connect to for beauty & wellness?

FirstVoice books directly into Cliniko, Square Appointments and Zenoti and works alongside Phorest, Vagaro, Kitomba and Timely. Every integration page explains exactly how it connects.

How much does it cost?

Plans start at $297 a month for 200 minutes with setup included. Industry app and CRM connections are included from Growth at $597 a month.

Hear your own AI receptionist before you commit.

Book a 30-minute call. We'll set up a sample receptionist for your business so you can ring it yourself.

Get my free demo Or call 09 875 3924

Free personalised demo in 24 hours · Free 2-week trial, set up by us · No credit card · Then from $297 a month