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FirstVoice AI

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Beauty & wellness

AI receptionist for day spas

The short answer

FirstVoice answers calls for day spas 24/7, including massage bookings (60 or 90 minutes, therapist gender preference); couples and package bookings; gift voucher purchases and balance checks (peaks before Christmas and Mother's Day). It books into Cliniko and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

Calls we handle

Calls day spas get, answered.

  • Massage bookings (60 or 90 minutes, therapist gender preference)
  • Couples and package bookings
  • Gift voucher purchases and balance checks (peaks before Christmas and Mother's Day)
  • Pregnancy massage suitability
  • Hen parties and group bookings
  • Hotel guest bookings
  • Reschedule or cancel

Urgent calls

Escalated to you.

  • Caller discloses a medical condition (blood clots, recent surgery): route to a therapist, no advice.
  • Injury or slip on premises.
  • Lost or expired voucher disputes.

Software

Works with Cliniko, Phorest, Zenoti, Kitomba and more.

  • Cliniko

    Books directly

    Books appointments straight into Cliniko during the call using Cliniko's public API.

    How it connects to Cliniko

  • Phorest

    Books directly

    Books appointments straight into your Phorest calendar during the call, looks up returning clients by phone, and adds notes to the booking, using Phorest's own API.

    How it connects to Phorest

  • Zenoti

    Books directly

    Books appointments straight into Zenoti and looks up callers by phone during the call, using Zenoti's public API.

    How it connects to Zenoti

  • Kitomba

    Works alongside

    Works alongside Kitomba: FirstVoice texts callers your online booking link and emails you a summary of every call.

    How it connects to Kitomba

Also: Timely, Fresha, Mindbody Booker.

What a missed call is worth

Typical day Spas prices in NZ.

NZ$110–$180 for a 60-minute massage; NZ$200–$500 for a package

Estimate

Missed-call calculator

Rules we script around

Regulations for day spas.

General information, not legal advice.

  • Health information collected for massage suitability falls under the NZ IPPs.Source
  • Gift voucher sales: send a payment link; never take cards by voice (PCI DSS).Source

FAQ

Day Spas: questions.

What does FirstVoice do with urgent calls for day spas?

It flags caller discloses a medical condition (blood clots, recent surgery), injury or slip on premises and lost or expired voucher disputes to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.

Does FirstVoice work with Cliniko?

Books appointments straight into Cliniko during the call using Cliniko's public API. It also works with Phorest, Zenoti, Kitomba and Timely.

How much does an AI receptionist cost for day spas?

Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for day spas.

Book a free demoOr call 09 888 5159