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FirstVoice AI

Speed-to-lead

Call new leads back in seconds, not hours

The short answer

FirstVoice AI's speed-to-lead add-on calls new leads from Facebook Lead Ads, website forms and Google Ads lead forms typically within 60 seconds, during the calling hours you set. It qualifies them, books them in and sends you a summary. From $297 a month on the Growth and Scale plans.

Last updated

Why speed matters

The first business to call usually wins the job.

People who fill in a form are often contacting several businesses at once. Calling back while they're still thinking about it gives you the best chance of booking them.

  1. 1

    A lead comes in

    Someone fills in your Facebook Lead Ad, website form or Google Ads lead form.

  2. 2

    FirstVoice calls them

    The lead gets a call typically within 60 seconds, measured from when it reaches FirstVoice, during your calling hours.

  3. 3

    It introduces itself honestly

    It's set up to name your business and say it's an AI assistant calling about their enquiry. A recording notice can be added to the opening line.

  4. 4

    It qualifies and books

    It asks your qualifying questions and books a time that suits, or takes a detailed message.

  5. 5

    You get the summary

    The lead gets a text confirmation. You get a summary, transcript and recording.

Results

Speed-to-lead for one of New Zealand's largest solar companies

SolarNationwide

366 appointments booked for solar advisors

For one of New Zealand's largest solar companies, we called 1,290 new leads within 60 seconds of them enquiring during calling hours, reached 6 in 10 for a real conversation, and booked more than 1 in 4 into an advisor's calendar.

new leads called
1,290
reached for a conversation
60%
appointments booked
366

Its AI receptionist also answered 119 inbound calls, 41% of them outside business hours (November 2025 to January 2026).

Outbound lead calls, September 2025 to January 2026

Figures from our own call records. Business hours are 8am to 5pm, Monday to Friday, NZ time. Appointments are counted only where the booking system confirmed the booking. Client names are withheld.

Read the full case studies

Don't want to run the ads yourself?

Pickup by Oneadsphere: booked appointments, not just leads.

Pickup is run by our partner company Oneadsphere, an Auckland marketing agency working with businesses in New Zealand and Australia. They find the leads with Facebook and Instagram ads, AI voice agents call each one within minutes during calling hours, and the booked appointments land in your calendar.

  1. 1

    Oneadsphere runs the ads

    Facebook and Instagram lead ads for your service, written and managed by Oneadsphere.

  2. 2

    Every lead is called in minutes

    New enquiries land in Pickup in about a minute, and an AI voice agent calls them, usually within a couple of minutes, during legal calling hours.

  3. 3

    Qualified and booked on the call

    It asks your qualifying questions and books the appointment straight into your own Cal.com or Calendly calendar, in the lead's time zone.

  4. 4

    Nobody slips through

    No answer? Up to four calls over a day or two, a voicemail with the callback number, then a person follows up. If the lead rings back, the AI knows who they are.

  5. 5

    You get the appointment

    Each booking comes to you by email with the lead's details, form answers, call recording, transcript and summary. The customer gets confirmation and reminder texts.

Which one is right for you?

  • FirstVoice speed-to-lead if you already run ads or website forms and want every lead called back, for a fixed monthly fee.
  • Pickup by Oneadsphere if you want someone else to find the leads too, and pay for booked appointments instead of ads.

Pickup has run for insurance advisers, mortgage brokers, real estate agents booking appraisals, and solar companies.

Calling hours

Fast, but never at 10pm.

  • Default window: Monday to Friday 8am–8pm, Saturday 9am–5pm
  • Sundays and public holidays are off by default
  • You can narrow the window, but we never call outside 8am–9pm
  • After-hours leads get an instant text, then a call when the window opens

Consent built in

Done properly, from the form to the call.

  • We give you consent wording for your forms and Facebook Lead Ads
  • Every call names your business and says it's an AI assistant
  • Every text includes your business name and a working STOP option
  • We don't auto-call competition entries or free-download leads

Example form consent

“I agree to be contacted by phone and text about this enquiry, including by an automated AI assistant, and I understand calls may be recorded.”

Hear it

A roofing lead, called back and booked.

A homeowner fills in a Facebook lead form about their roof. FirstVoice calls them back and books an inspection.

Roofing lead callback

0:002:04

FAQ

Questions about speed-to-lead.

How fast does FirstVoice call new leads?

New leads get a call typically within 60 seconds, measured from when the lead reaches FirstVoice. Facebook and other platforms can take a few minutes to send a lead through, which is outside our control.

Which lead sources work?

Facebook Lead Ads, website forms and Google Ads lead forms, plus any system that can send a lead instantly by webhook. Lead marketplaces that only release contact details after you accept a job can't be called instantly.

What happens with leads that come in at night?

They get an instant text letting them know you'll call, and FirstVoice calls them when your calling window opens. It doesn't call people late at night.

What if the lead doesn't answer?

FirstVoice follows up with a text and retries a limited number of times, based on rules we agree with you. It won't keep ringing someone who doesn't want to be called.

Is it legal to call leads automatically in New Zealand?

Calling someone who has just asked to be contacted about your service is generally treated as invited contact, but consent wording, calling hours, honest AI disclosure and opt-outs all matter. We build those in. This is general information, not legal advice.

How much does speed-to-lead cost?

It's an add-on from $297 a month on the Growth and Scale plans.

Can someone run the ads and just send me booked appointments?

Yes. Pickup by Oneadsphere, our partner company, runs Facebook and Instagram lead ads for you, calls every lead with an AI voice agent within minutes during calling hours, and books the appointments into your calendar. Oneadsphere lists it from $95 + GST per appointment, with the ad spend covered by them. See oneadsphere.com for the current terms.

Stop letting new leads go cold.

Book a call and we'll show you how speed-to-lead would work with your ads and forms.

Free personalised demo in 24 hours · Free 2-week trial, set up by us · No credit card · Then from $297 a month