Health & medical
AI receptionist for audiologists
The short answer
Last updated
Calls we handle
Calls audiologists get, answered.
- Free or paid hearing test bookings
- Hearing aid repairs and batteries
- Funding questions (ACC hearing loss, Ministry of Health subsidy)
- Tinnitus appointments
- Rescheduling
- Family members calling on behalf of older patients
Urgent calls
Escalated to you.
- Sudden hearing loss (a medical emergency with a time-sensitive treatment window): same-day GP or ED
- Ear trauma with bleeding or vertigo: 111 if severe
Software
Works with Cliniko, PracSuite, coreplus, Auditdata Manage and more.
Cliniko
Books directlyBooks appointments straight into Cliniko during the call using Cliniko's public API.
How it connects to ClinikoPracSuite
Partner accessOnce approved as a PracSuite integration partner, your AI receptionist can check real-time appointment availability and book allied health appointments directly into PracSuite.
How it connects to PracSuitecoreplus
Partner accessBooks appointments into coreplus in real time via its public API, once the practice completes coreplus's partner approval process.
How it connects to coreplusAuditdata Manage
Works alongsideWorks alongside Auditdata Manage: FirstVoice logs the call and follows up.
Also: Blueprint OMS, Sycle.
What a missed call is worth
Typical prices for audiologists in NZ.
Rules we script around
Regulations for audiologists.
General information, not legal advice.
- The ASA Code applies to "Health Service Providers" not regulated under the HPCAA.Source
Australia
- AU: Audiologists are not an Ahpra-regulated profession (no Ahpra board). Australian Consumer Law still applies.
FAQ
Audiologists: questions.
What does FirstVoice do with urgent calls for audiologists?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For audiologists that usually means calls like sudden hearing loss and ear trauma with bleeding or vertigo. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Cliniko?
Books appointments straight into Cliniko during the call using Cliniko's public API. It also works with PracSuite, coreplus, Auditdata Manage and Blueprint OMS.
How much does an AI receptionist cost for audiologists?
Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.