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FirstVoice AI

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Health & medical

AI receptionist for audiologists

The short answer

FirstVoice answers calls for audiologists 24/7, including free or paid hearing test bookings, hearing aid repairs and batteries and funding questions. It books into Cliniko and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
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Last updated

Calls we handle

Calls audiologists get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Free or paid hearing test bookings
  • Hearing aid repairs and batteries
  • Funding questions (ACC hearing loss, Ministry of Health subsidy)
  • Tinnitus appointments
  • Rescheduling
  • Family members calling on behalf of older patients

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

  • Sudden hearing loss (a medical emergency with a time-sensitive treatment window): same-day GP or ED
  • Ear trauma with bleeding or vertigo: 111 if severe

Software

Works with Cliniko, PracSuite, coreplus, Auditdata Manage and more.

  • Cliniko

    Books directly

    Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.

    How it connects to Cliniko

  • PracSuite

    Books directly

    Yes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.

    How it connects to PracSuite

  • coreplus

    Partner access

    Books appointments into coreplus in real time via its public API, once the practice completes coreplus's partner approval process.

    How it connects to coreplus

  • Auditdata Manage

    Works alongside

    Works alongside Auditdata Manage: FirstVoice logs the call and follows up.

Also: Blueprint OMS, Sycle.

What a missed call is worth

Typical prices for audiologists in NZ.

$0-$150 hearing test; hearing aids several thousand dollars per pair

Estimate

Missed-call calculator

Rules we script around

Regulations for audiologists.

General information, not legal advice.

  • The ASA Code applies to "Health Service Providers" not regulated under the HPCAA.Source

FAQ

Audiologists: questions.

What does FirstVoice do with urgent calls for audiologists?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For audiologists that usually means calls like sudden hearing loss and ear trauma with bleeding or vertigo. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Cliniko?

Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko. It also works with PracSuite, coreplus, Auditdata Manage and Blueprint OMS.

How much does an AI receptionist cost for audiologists?

Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Free 2-week trial for audiologists

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

Get my free demoOr book a call to start your trial
  1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
  2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
  3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
  4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.