Health & medical

AI receptionist for acupuncturists

The short answer

FirstVoice answers calls for acupuncturists 24/7, including ACC-funded acupuncture eligibility, private price and new-patient bookings. It books into Cliniko and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Get my free demo Call our AI receptionist 09 875 3924

Last updated 16 September 2026

Calls we handle

Calls acupuncturists get, answered.

Answered day or night, with the caller's details sent straight to you.

ACC-funded acupuncture eligibility
Private price
New-patient bookings
Fertility-support acupuncture enquiries
Cupping or herbal consult bookings
Rescheduling

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

Fainting, breathing difficulty after treatment, or serious herbal reactions: 111

Software

Works with Cliniko, PracSuite, Acuity Scheduling, Gensolve and more.

Cliniko
Books directly
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
How it connects to Cliniko
PracSuite
Books directly
Yes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.
How it connects to PracSuite
Acuity Scheduling
Books directly
Reads live availability and books appointments straight into Acuity Scheduling during the call, using Acuity's public API.
How it connects to Acuity Scheduling
Gensolve
Partner access
Can integrate with Gensolve/GPM once API access is switched on by Gensolve support for your clinic.
How it connects to Gensolve

Also: Zanda, Timely, Fresha.

What a missed call is worth

Typical prices for acupuncturists in NZ.

$110 initial / $75 follow-up private; ACC $35 / $30 co-payment

Source

Missed-call calculator

Rules we script around

Regulations for acupuncturists.

General information, not legal advice.

NZ: A Chinese Medicine Council of NZ advertising standard exists (approved June 2023); the ASA Code applies.Source

FAQ

Acupuncturists: questions.

What does FirstVoice do with urgent calls for acupuncturists?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For acupuncturists that usually means calls like fainting, breathing difficulty after treatment, or serious herbal reactions. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Cliniko?

Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko. It also works with PracSuite, Acuity Scheduling, Gensolve and Zanda.

How much does an AI receptionist cost for acupuncturists?

Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Free 2-week trial for acupuncturists

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

Get my free demo Or book a call to start your trial

01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.