About
About FirstVoice AI
The short answer
Last updated
Why FirstVoice
Built for owners who'd rather be doing the work.
You shouldn't have to become a software expert
Business owners are busy doing the actual work. We build, test and tune the receptionist so you don't have to.
A receptionist should keep getting better
We review calls and update scripts as your business changes, and script updates are included in every plan.
Pricing should be plain
Published plans, setup included, no lock-in contract and a free 2-week trial that we set up for you.
How we work
What you can expect from us.
We build it with you
A 30-minute call to learn how your business handles calls, then we write the scripts, connect your calendar or software and run test calls with you before anything goes live. Most businesses are live within a week.
We keep improving it
Script and knowledge updates are included in every plan. On Scale we review calls weekly to find where callers get stuck and fix it.
We're upfront about data
Call recordings and transcripts are stored in New Zealand, on infrastructure we run ourselves. You choose how long they're kept, and you can export your data any time.
We're honest about AI
Your receptionist tells callers it's an AI assistant if they ask, won't give medical, legal or financial advice, and hands urgent calls to you.
Company details
Who you're dealing with.
| Trading name | FirstVoice AI |
|---|---|
| The company behind it | A New Zealand technology company, running since 2002 |
| FirstVoice launched | 2025 |
| Founder | Akaash |
| AI receptionist line | 09 875 3924 |
| Support line | 021 179 1870 (direct to the founder) |
| akaash@firstvoice.co.nz |
Hear your own AI receptionist before you commit.
Book a 30-minute call. We'll set up a sample receptionist for your business so you can ring it yourself.
Free personalised demo in 24 hours · Free 2-week trial, set up by us · No credit card · Then from $297 a month