Skip to content
Free personalised demo within 24 hours, then a free 2‑week trial. No credit card.
FirstVoice AI

Health & medical

AI receptionist for massage therapists

The short answer

FirstVoice answers calls for massage therapists 24/7, including same-day or next-day availability, prices and durations and gift vouchers. It books into Cliniko and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

For massage therapists

Oil on your hands. Phone ringing. "Got anything today?"

Massage therapists are hands-on for most of the day, and a lot of bookings are same-day. Those callers book with whoever answers first.

  • You can't answer mid-treatment, and same-day callers go elsewhere
  • The same questions come up about prices, lengths and therapist preference
  • Gift voucher and couples booking calls come in all day
  • Callers ask whether ACC or their insurer will cover it

How FirstVoice fixes it

FirstVoice answers every call and fills your spare slots while you're working.

  1. Offers today's and tomorrow's free times first
  2. Asks the treatment type and length, such as remedial, relaxation, sports or pregnancy massage
  3. Takes therapist preferences, and notes any injury or health issue for you
  4. Answers price and insurer questions from the information you give us
  5. Takes gift voucher and couples booking requests, and texts a booking link or confirmation

Try it

Ring a massage clinic and hear it answer.

Play a patient calling Still Water Massage. Book an appointment, move one, ask about prices or ACC, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.

Calls we handle

Calls massage therapists get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Same-day or next-day availability
  • Prices and durations
  • Gift vouchers
  • ACC-funded massage questions (via physio or registered providers)
  • Therapist gender preference
  • Rescheduling
  • Couples bookings

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

    Software

    Works with Cliniko, PracSuite, Acuity Scheduling, Square Appointments and more.

    Also: Gensolve, Zanda, Timely, Fresha.

    What a missed call is worth

    Typical prices for massage therapists in NZ.

    Rules we script around

    Regulations for massage therapists.

    General information, not legal advice.

    • The ASA Code applies to "Health Service Providers" not regulated under the HPCAA, and testimonials must be genuine, current and typical, with payment disclosed.Source
    • The HIPC still applies to health information collected.Source
    • SMS marketing must follow NZ spam law.Source

    What does FirstVoice do with urgent calls for massage therapists?

    It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. Life-threatening emergencies are directed to 111.

    Does FirstVoice work with Cliniko?

    Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko. It also works with PracSuite, Acuity Scheduling, Square Appointments and Gensolve.

    How much does an AI receptionist cost for massage therapists?

    Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

    Free 2-week trial for massage therapists

    Try it free for two weeks, on your real calls.

    We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

    1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
    2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
    3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
    4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.