Health & medical
AI receptionist for massage therapists
The short answer
Last updated
For massage therapists
Oil on your hands. Phone ringing. "Got anything today?"
Massage therapists are hands-on for most of the day, and a lot of bookings are same-day. Those callers book with whoever answers first.
- You can't answer mid-treatment, and same-day callers go elsewhere
- The same questions come up about prices, lengths and therapist preference
- Gift voucher and couples booking calls come in all day
- Callers ask whether ACC or their insurer will cover it
How FirstVoice fixes it
FirstVoice answers every call and fills your spare slots while you're working.
- Offers today's and tomorrow's free times first
- Asks the treatment type and length, such as remedial, relaxation, sports or pregnancy massage
- Takes therapist preferences, and notes any injury or health issue for you
- Answers price and insurer questions from the information you give us
- Takes gift voucher and couples booking requests, and texts a booking link or confirmation
Try it
Ring a massage clinic and hear it answer.
Play a patient calling Still Water Massage. Book an appointment, move one, ask about prices or ACC, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: massage
Ring Still Water Massage, an example massage clinic, and play a patient. Hear how Sarah handles it, right here in your browser.
Try saying
- “Have you got anything today?”
- “How much is an hour-long massage?”
- “Can I buy a gift voucher?”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Still Water Massage is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls massage therapists get, answered.
Answered day or night, with the caller's details sent straight to you.
- Same-day or next-day availability
- Prices and durations
- Gift vouchers
- ACC-funded massage questions (via physio or registered providers)
- Therapist gender preference
- Rescheduling
- Couples bookings
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
Software
Works with Cliniko, PracSuite, Acuity Scheduling, Square Appointments and more.
Cliniko
Books directlyYes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko.
How it connects to ClinikoPracSuite
Books directlyYes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.
How it connects to PracSuiteAcuity Scheduling
Books directlyReads live availability and books appointments straight into Acuity Scheduling during the call, using Acuity's public API.
How it connects to Acuity SchedulingSquare Appointments
Books directlyBooks appointments straight into Square Appointments during the call, checking live availability first, using Square's public Bookings API (Australia only).
How it connects to Square Appointments
What a missed call is worth
Typical prices for massage therapists in NZ.
Rules we script around
Regulations for massage therapists.
General information, not legal advice.
FAQ
Massage therapists: questions.
What does FirstVoice do with urgent calls for massage therapists?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Cliniko?
Yes. FirstVoice connects straight to Cliniko, checks your practitioners' real availability during the call and books the appointment into Cliniko. It also works with PracSuite, Acuity Scheduling, Square Appointments and Gensolve.
How much does an AI receptionist cost for massage therapists?
Connecting Cliniko is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for massage therapists
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.