Integrations · Allied health practice management
AI receptionist for PracSuite
The short answer
Yes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.
Last updated
Try it
Watch a call go into PracSuite.
Incoming call
Example caller · Mobile
An example call, sped up. Your setup follows your own questions and rules.
- A patient calls, and FirstVoice recognises returning patients from their phone number
- It checks real free times in PracSuite for the practitioner and appointment type
- It books the appointment into PracSuite, adding new patients as it goes
- It adds a note to the patient record so your team can see what the call was about
- Reschedules and cancellations are updated in PracSuite too
FirstVoice with PracSuite
Your clinic's phone and PracSuite, working together.
What happens on a call
- A patient calls, and FirstVoice recognises returning patients from their phone number
- It checks real free times in PracSuite for the practitioner and appointment type
- It books the appointment into PracSuite, adding new patients as it goes
- It adds a note to the patient record so your team can see what the call was about
- Reschedules and cancellations are updated in PracSuite too
Getting connected
- You create a connection key inside PracSuite and send it to us
- We set up and test everything, and you can switch the connection off any time
Nothing changes for your team
You keep PracSuite exactly as it is. Your team, your phone number and the way you work don't change. FirstVoice simply answers the calls you can't, and puts the results into PracSuite.
Technical details, for whoever looks after your software
FirstVoice with PracSuite
| Check availability during the call | Yes |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | Yes |
| Add call notes and summaries | Yes |
| Trigger follow-up texts or emails | Yes |
PracSuite connection details
| Category | Allied health practice management |
|---|---|
| Markets | AU, NZ |
| API documentation | Available with vendor approval view docs |
| Access | Needs vendor approval |
| Webhooks | No |
| FirstVoice plan | Growth or Scale |
| Checked | Against official PracSuite documentation, 17 September 2026 |
Not in the registry today. This is the tool the owner specifically named as missing. API is comprehensive (appointments, available-appointment slots, patients, invoices, payments, practitioners) but is explicitly gated: 'Anyone with these keys can access your clinic's data' and a Vendor Key requires applying to…
PracSuite questions
Does FirstVoice work with PracSuite?
Yes. FirstVoice connects straight to PracSuite, checks real availability, recognises returning patients by their phone number and books appointments during the call.
Do I have to change anything in PracSuite?
No. FirstVoice connects to your existing PracSuite account. You don't switch software, move data or retrain your team.
Which plan includes PracSuite?
Growth ($597 a month) and Scale.
PracSuite is a trademark of its owner. FirstVoice isn't affiliated with PracSuite.
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