Beauty & wellness
AI receptionist for tattoo and piercing studios
The short answer
Last updated
For tattoo and piercing studios
Gloves on, needle running. "Are your books open?"
Tattoo artists can't touch a phone mid-session. The same questions come up constantly: open books, deposits, prices, and whether someone's old enough.
- You can't answer with gloves on
- "Are your books open?" and waitlist calls never stop
- You can't quote over the phone without size, placement and reference images
- Teens and parents ring about age and consent
How FirstVoice fixes it
FirstVoice handles the enquiries, gets the reference images, and follows your age and consent rules.
- Tells callers whether each artist's books are open, and adds them to the waitlist
- Asks the idea, size and placement, and texts a link for reference images
- Explains your deposit and consultation process
- Follows your studio's age and parental consent rules, and never books someone who doesn't meet them
- Takes walk-in piercing questions, and passes aftercare concerns to you
Calls we handle
Calls tattoo and piercing studios get, answered.
Answered day or night, with the caller's details sent straight to you.
- "Are the artist's books open?" and waitlists
- Consultation bookings with reference-image requests
- Deposit questions and rules
- Hourly or piece pricing
- Walk-in piercing availability
- Age and ID or parental consent for piercings
- Aftercare and touch-up bookings
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Signs of infection or allergic reaction after a tattoo or piercing: medical care.
- Under-age tattoo or piercing requests: route to the owner.
- Complaints about the work.
Software
Works with Square Appointments, Vagaro, Timely, Fresha.
Square Appointments
Books directlyBooks appointments straight into Square Appointments during the call, checking live availability first, using Square's public Bookings API (Australia only).
How it connects to Square AppointmentsVagaro
Partner accessVagaro has a public API reference covering appointments and customers, but read/write access requires contacting Vagaro Enterprise Sales.
Timely
Works alongsideFirstVoice works alongside Timely. Timely doesn't allow outside software to create bookings, so FirstVoice texts callers your Timely booking link and emails you a summary of every call.
How it connects to TimelyFresha
Works alongsideFresha isn't connected via API - Fresha bookings currently need to be checked and entered manually alongside FirstVoice.
How it connects to Fresha
What a missed call is worth
Typical prices for tattoo and piercing studios in NZ.
What does FirstVoice do with urgent calls for tattoo and piercing studios?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For tattoo and piercing studios that usually means calls like signs of infection or allergic reaction after a tattoo or piercing, under-age tattoo or piercing requests and complaints about the work. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Square Appointments?
Books appointments straight into Square Appointments during the call, checking live availability first, using Square's public Bookings API (Australia only). It also works with Vagaro, Timely and Fresha.
How much does an AI receptionist cost for tattoo and piercing studios?
Connecting Square Appointments is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for tattoo and piercing studios
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.