Beauty & wellness
AI receptionist for barbers
The short answer
Last updated
For barbers
Clippers running. Phone ringing. "How long's the wait?"
Barbers don't stop a fade to answer the phone. Most calls are quick questions about waits and hours, and nobody should have to stop cutting for those.
- "What's the wait right now?" calls come all day
- Public holiday hours questions pile up
- Groomsmen and school formal bookings need several chairs at once
- A barber off sick means ringing everyone booked with them
How FirstVoice fixes it
FirstVoice answers the quick questions and handles bookings, so you can keep cutting.
- Answers questions about hours, public holidays and prices
- Texts callers your booking or check-in link
- Books a preferred barber, including kids' cuts
- Takes group bookings for weddings and formals, with a date and headcount
- Helps rebook clients when a barber is off sick
Calls we handle
Calls barbers get, answered.
Answered day or night, with the caller's details sent straight to you.
- "What's the wait for a walk-in right now?"
- Booking a fade, skin fade, beard trim or kids' cut
- Opening hours and public-holiday hours
- Price list questions
- Group bookings (groomsmen, school formals)
- Reschedule or cancel
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Cut or injury complaint after a service.
- Aggressive customer or dispute.
- Barber off sick with a full book, needing mass rescheduling.
Software
Works with Square Appointments, Vagaro, Kitomba, Timely and more.
Square Appointments
Books directlyBooks appointments straight into Square Appointments during the call, checking live availability first, using Square's public Bookings API (Australia only).
How it connects to Square AppointmentsVagaro
Partner accessVagaro has a public API reference covering appointments and customers, but read/write access requires contacting Vagaro Enterprise Sales.
Kitomba
Works alongsideFirstVoice works alongside Kitomba. Kitomba doesn't allow outside software to create bookings, so FirstVoice texts callers your online booking link and emails you a summary of every call.
How it connects to KitombaTimely
Works alongsideFirstVoice works alongside Timely. Timely doesn't allow outside software to create bookings, so FirstVoice texts callers your Timely booking link and emails you a summary of every call.
How it connects to Timely
What a missed call is worth
Typical prices for barbers in NZ.
What does FirstVoice do with urgent calls for barbers?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For barbers that usually means calls like cut or injury complaint after a service; aggressive customer or dispute; barber off sick with a full book, needing mass rescheduling. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Square Appointments?
Books appointments straight into Square Appointments during the call, checking live availability first, using Square's public Bookings API (Australia only). It also works with Vagaro, Kitomba, Timely and Fresha.
How much does an AI receptionist cost for barbers?
Connecting Square Appointments is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for barbers
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.