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FirstVoice AI

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Hospitality

AI receptionist for caterers

The short answer

FirstVoice answers calls for caterers 24/7, including quote requests, dietary requirements and tasting bookings. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

How it works for caterers

The first caterer back with a ballpark usually wins the event.

People planning an event ask several caterers at once, then go with whoever responds with a price first. FirstVoice takes the brief on the first call, so you can send a quote the same day.

  1. Asks the date, headcount, venue and style, such as platters, buffet or plated
  2. Records dietary and allergen requirements in full
  3. Books tasting appointments into your calendar
  4. Takes changes to final numbers and passes them on
  5. Flags problems on the event day, like late delivery or an allergen incident, to you straight away

Calls we handle

Calls caterers get, answered.

  • Quote requests (date, headcount, menu style, venue)
  • Dietary requirements
  • Tasting bookings
  • Deposit and payment questions
  • Changes to final numbers
  • Delivery and setup logistics
  • Recurring corporate lunch orders

Urgent calls

Escalated to you.

  • Delivery late or wrong on the event day.
  • Allergen incident at an event.
  • Venue access problems.

Software

Works with Dubsado, HoneyBook, Perfect Venue, Planning Pod.

  • Dubsado

    Connects via automation

    Creates new leads and projects in Dubsado during the call via Zapier automation.

    How it connects to Dubsado

  • HoneyBook

    Connects via automation

    Creates new client and project records in HoneyBook during the call via Zapier automation.

    How it connects to HoneyBook

  • Perfect Venue

    Connects via automation

    Creates an event enquiry in Perfect Venue automatically via Perfect Venue's official Zapier integration.

  • Planning Pod

    Connects via automation

    Creates a new lead or contact in Planning Pod automatically via Planning Pod's official Zapier integration.

What a missed call is worth

Typical prices for caterers in NZ.

NZ$25–$90 per head; NZ$1,500–$10,000 per event

Estimate

Missed-call calculator

Rules we script around

Regulations for caterers.

General information, not legal advice.

  • FSANZ allergens.Source
  • Deposit and cancellation terms under the Fair Trading Act.Source
  • Deposits by link (PCI DSS).Source

FAQ

Caterers: questions.

What does FirstVoice do with urgent calls for caterers?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For caterers that usually means calls like delivery late or wrong on the event day, allergen incident at an event and venue access problems. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Dubsado?

Creates new leads and projects in Dubsado during the call via Zapier automation. It also works with HoneyBook, Perfect Venue and Planning Pod.

How much does an AI receptionist cost for caterers?

Connecting Dubsado is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for caterers.

Book a free demoOr call 09 888 5159