Hospitality
AI receptionist for caterers
The short answer
Last updated
How it works for caterers
The first caterer back with a ballpark usually wins the event.
People planning an event ask several caterers at once, then go with whoever responds with a price first. FirstVoice takes the brief on the first call, so you can send a quote the same day.
- Asks the date, headcount, venue and style, such as platters, buffet or plated
- Records dietary and allergen requirements in full
- Books tasting appointments into your calendar
- Takes changes to final numbers and passes them on
- Flags problems on the event day, like late delivery or an allergen incident, to you straight away
Calls we handle
Calls caterers get, answered.
Answered day or night, with the caller's details sent straight to you.
- Quote requests (date, headcount, menu style, venue)
- Dietary requirements
- Tasting bookings
- Deposit and payment questions
- Changes to final numbers
- Delivery and setup logistics
- Recurring corporate lunch orders
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Delivery late or wrong on the event day.
- Allergen incident at an event.
- Venue access problems.
Software
Works with Dubsado, HoneyBook, Perfect Venue, Planning Pod.
Dubsado
Connects via automationCreates new leads and projects in Dubsado during the call via Zapier automation.
How it connects to DubsadoHoneyBook
Connects via automationCreates new client and project records in HoneyBook during the call via Zapier automation.
How it connects to HoneyBookPerfect Venue
Connects via automationCreates an event enquiry in Perfect Venue automatically via Perfect Venue's official Zapier integration.
Planning Pod
Connects via automationCreates a new lead or contact in Planning Pod automatically via Planning Pod's official Zapier integration.
What a missed call is worth
Typical prices for caterers in NZ.
What does FirstVoice do with urgent calls for caterers?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For caterers that usually means calls like delivery late or wrong on the event day, allergen incident at an event and venue access problems. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Dubsado?
Creates new leads and projects in Dubsado during the call via Zapier automation. It also works with HoneyBook, Perfect Venue and Planning Pod.
How much does an AI receptionist cost for caterers?
Connecting Dubsado is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for caterers
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.