Hospitality
AI receptionist for event venues
The short answer
Last updated
For event venues
"Is our date free?" Whoever answers first gets the booking.
Event planners often send the same enquiry to several venues at once. Your team is busy running tonight's event when tomorrow's booking calls.
- Staff are running events when new enquiries call
- Nearly every call starts with a date check, and popular dates go early
- Site visits and provisional holds take a lot of back-and-forth
- Christmas function season fills your phone for months
How FirstVoice fixes it
FirstVoice answers every enquiry, takes the event details and books the site visit while the planner is still deciding.
- Asks the date and backup dates, the type of event and guest numbers
- Asks about budget, packages and a sit-down or cocktail format
- Books site visits into your calendar
- Texts a deposit or booking link, never taking card numbers over the phone
- Transfers event-day problems live to the duty manager, and flags any possible double-booking without confirming anything
Calls we handle
Calls event venues get, answered.
Answered day or night, with the caller's details sent straight to you.
- Is a date available?
- Capacity and room layouts
- Pricing and packages
- Site visit bookings
- AV, catering and accessibility questions
- Provisional holds
- Supplier access times
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Event-day issues (power, AV failure, access).
- Weather or emergency cancellations.
- Double-booked date disputes.
Software
Works with Perfect Venue, Planning Pod, Seekom, iVvy and more.
Perfect Venue
Connects via automationCreates an event enquiry in Perfect Venue automatically via Perfect Venue's official Zapier integration.
Planning Pod
Connects via automationCreates a new lead or contact in Planning Pod automatically via Planning Pod's official Zapier integration.
Seekom
Partner accessFirstVoice can connect straight to Seekom to check availability, take bookings and recognise returning guests. Seekom approves the connection first.
How it connects to SeekomiVvy
Partner accessIVvy has a documented API for venue availability and bookings, but access carries additional fees and a sales conversation, so a partner route needs to be confirmed first.
How it connects to iVvy
Also: SevenRooms, TryBooking, Function Tracker, Priava, Tripleseat.
What a missed call is worth
Typical prices for event venues in NZ.
What does FirstVoice do with urgent calls for event venues?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For event venues that usually means calls like event-day issues, weather or emergency cancellations and double-booked date disputes. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Perfect Venue?
Creates an event enquiry in Perfect Venue automatically via Perfect Venue's official Zapier integration. It also works with Planning Pod, Seekom, iVvy and SevenRooms.
How much does an AI receptionist cost for event venues?
Connecting Perfect Venue is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for event venues
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.