Trades & home services
AI receptionist for locksmiths
The short answer
Last updated
For locksmiths
Locked out at 11pm, they ring whoever answers first.
Lockout callers are stressed and in a hurry, and they're wary of fake "24/7 locksmith" sites. The first genuine local business that answers, and is upfront about the price, gets the job.
- You're driving or mid-job when a lockout call comes in
- Callers have been burnt by scam locksmiths, so they want a price and a real local business
- Car key jobs need the make, model and year, which callers rarely have ready
- You need to know the caller actually lives there before you open the door
How FirstVoice fixes it
FirstVoice answers straight away, gives your real call-out fees, and gets you what you need to head out.
- Takes the exact address and where the caller is waiting
- Asks whether it's a house, car or business, including the make, model and year for cars
- Tells callers your call-out and after-hours fees from your price list
- Reminds callers to have ID or proof of address ready when you arrive
- Treats a child or vulnerable person locked in a car or house as urgent, and tells the caller to ring 111 if they're in danger
Try it
Ring a locksmith business and hear it answer.
Play a customer calling Keyline Locksmiths. Ask for a quote, book a job, describe something urgent, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: locksmith
Ring Keyline Locksmiths, an example locksmith business, and play a customer. Hear how Mark handles it, right here in your browser.
Try saying
- “I'm locked out of my house”
- “We've just moved in and want the locks changed”
- “I've lost my car keys”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Keyline Locksmiths is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls locksmiths get, answered.
Answered day or night, with the caller's details sent straight to you.
- House or car lockout
- Lost keys
- Re-keying after moving in or a break-in
- Lock upgrade
- Safe opening
- Commercial master-key systems
- Car key programming
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Child or vulnerable person locked in a car or house: 111 if in danger.
- Locked out at night.
- Securing premises after a break-in.
Software
Works with Fergus, Google Calendar, ServiceM8, Xero and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusGoogle Calendar
Books directlyYes. FirstVoice connects to Google Calendar, checks when you're free and books appointments straight into your calendar during the call.
How it connects to Google CalendarServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8Xero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to Xero
Also: Workiz, Tradify.
What a missed call is worth
Typical prices for locksmiths in NZ.
Can a locksmith use an AI receptionist for after-hours lockouts?
Yes. It answers lockout calls at any hour, takes the address and what's locked, and flags the job to you straight away so you can quote and head out. If a child or vulnerable person is locked in a car or house and in danger, it tells the caller to ring 111 first.
What does FirstVoice do with urgent calls for locksmiths?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For locksmiths that usually means calls like child or vulnerable person locked in a car or house, locked out at night and securing premises after a break-in. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Google Calendar, ServiceM8, Xero and Workiz.
How much does an AI receptionist cost for locksmiths?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for locksmiths
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.