Trades & home services
AI receptionist for pest control
The short answer
Last updated
For pest control
Wasp season. Every second call is "there's a nest by the deck".
Pest control has two big rushes: wasps in late summer and rats moving inside when it gets cold. The same questions come up on every call, while you're out treating.
- In February and March, wasp calls come faster than you can answer
- Callers want to know if the treatment is safe for kids, pets and pregnancy before they book
- Customers forget the prep instructions, so treatments get delayed
- Food businesses need a fast, discreet response
How FirstVoice fixes it
FirstVoice handles the seasonal rush, answers the common questions and books the treatment.
- Asks what the pest is and where: a nest in the ground, wall, eaves or tree, and how big
- Asks whether kids, pets or anyone pregnant lives there, and explains your safety information
- Books the treatment and texts the prep instructions
- Flags food businesses and swarms in public places as urgent
- Tells anyone with a sting and swelling or trouble breathing to ring 111
Try it
Ring a pest control business and hear it answer.
Play a customer calling Pestguard Pest Control. Ask for a quote, book a job, describe something urgent, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: pest control
Ring Pestguard Pest Control, an example pest control business, and play a customer. Hear how Mark handles it, right here in your browser.
Try saying
- “There's a wasp nest by our back door”
- “We've got rats in the roof”
- “Can you do regular treatments for my cafe?”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Pestguard Pest Control is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls pest control get, answered.
Answered day or night, with the caller's details sent straight to you.
- Wasp or bee nests
- Rats and mice
- Cockroaches, fleas or bed bugs
- Pre-sale inspections (termites in AU)
- Commercial contracts for food premises
- Recurring service scheduling
- Pet and child safety questions about treatments
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Wasp stings with allergic reaction: 111.
- Swarm in a public place.
- Rodents in a food business.
- Chemical exposure: 111, or poison advice.
Software
Works with ServiceM8, GorillaDesk, Jobber, Xero and more.
ServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8GorillaDesk
Syncs every callCreates a new customer record and logs call notes directly into GorillaDesk during the call using GorillaDesk's public API.
How it connects to GorillaDeskJobber
Syncs every callCreates jobs and client requests directly in Jobber during the call using Jobber's public GraphQL API.
How it connects to JobberXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to Xero
What a missed call is worth
Typical prices for pest control in NZ.
What does FirstVoice do with urgent calls for pest control?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For pest control that usually means calls like wasp stings with allergic reaction, swarm in a public place and rodents in a food business. Life-threatening emergencies are directed to 111.
Does FirstVoice work with ServiceM8?
Yes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call. It also works with GorillaDesk, Jobber, Xero and Ascora.
How much does an AI receptionist cost for pest control?
Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for pest control
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.