Trades & home services
AI receptionist for roofers
The short answer
Last updated
Calls we handle
Calls roofers get, answered.
- Roof leak repair
- Re-roof quote
- Spouting replacement
- Pre-purchase roof inspection
- Storm damage or insurance claim
- Roof painting or moss treatment
- Skylight install
Urgent calls
Escalated to you.
- Active leak into a ceiling (risk of collapse or reaching electrics).
- Storm-lifted roofing iron (danger to the public).
- Tree fallen on the roof.
Software
Works with ServiceM8, Fergus, Xero, Quotient and more.
ServiceM8
Books directlyFirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.
How it connects to ServiceM8Fergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergusXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to XeroQuotient
Connects via automationFirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.
How it connects to Quotient
Also: Tradify, AroFlo, NextMinute.
What a missed call is worth
Typical roofers prices in NZ.
Rules we script around
Regulations for roofers.
General information, not legal advice.
- NZ: LBP Roofing class covers 7 areas, from profiled metal to membranes and shinglesSource
- NZ: the Roofing Association of NZ (RANZ) has a Code of PracticeSource
Australia
- AU QLD: separate QBCC "Roof and wall cladding" and "Roof tiling" classes
- AU NSW: licence needed above $5,000
What does FirstVoice do with urgent calls for roofers?
It flags active leak into a ceiling (risk of collapse or reaching electrics), storm-lifted roofing iron (danger to the public) and tree fallen on the roof to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.
Does FirstVoice work with ServiceM8?
FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call. It also works with Fergus, Xero, Quotient and Tradify.
How much does an AI receptionist cost for roofers?
Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.