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FirstVoice AI

Trades & home services

AI receptionist for gasfitters

The short answer

FirstVoice answers calls for gasfitters 24/7, including gas hob or cooktop install, continuous-flow gas hot water install or fault and LPG appliance connection. It books into Fergus and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

For gasfitters

When someone smells gas, voicemail is the wrong answer.

People ring their gasfitter first when something's wrong. Those callers need the right safety steps straight away. Everyone else needs a booking, a certificate or a straight answer about what you can and can't do.

  • A caller smells gas and gets your voicemail while you're on another job
  • Insurers, buyers and landlords ring you for certificate copies in the middle of the day
  • People want DIY advice, like "can I just swap the hob myself?"
  • Callers mix up LPG bottle deliveries with appliance faults

How FirstVoice fixes it

FirstVoice gives gas-leak callers the right safety steps first, alerts you, and turns everything else into a booking or a message.

  1. Asks about a gas smell before anything else, and tells the caller to avoid flames and switches, get outside and ring 111 or the gas emergency line
  2. Tells anyone with headaches or nausea near a gas appliance to get into fresh air and ring 111
  3. Never gives DIY instructions, and books a gasfitter instead
  4. Asks natural gas or LPG, which appliance, and whether it's a new install or a repair
  5. Takes certificate requests and passes them to you, so your day isn't broken up

Try it

Ring a gasfitting business and hear it answer.

Play a customer calling Blue Flame Gasfitting. Ask for a quote, book a job, describe something urgent, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.

Calls we handle

Calls gasfitters get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Gas hob or cooktop install
  • Continuous-flow gas hot water install or fault ("califont")
  • LPG appliance connection
  • Gas fireplace service
  • Suspected gas leak
  • Paperwork request for a new installation
  • Landlord compliance check

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

  • Smell of gas: tell the caller not to use switches or flames, to leave the building, and to call 111 or the gas emergency line. Then alert the on-call gasfitter at once.
  • Carbon monoxide symptoms (headache or nausea near a gas appliance): 111.

Software

Works with Fergus, Google Calendar, ServiceM8, simPRO and more.

Also: Xero, Tradify, AroFlo.

What a missed call is worth

Typical prices for gasfitters in NZ.

Rules we script around

Regulations for gasfitters.

General information, not legal advice.

  • NZ: PGDB licenses gasfittersSource

What does FirstVoice do with urgent calls for gasfitters?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For gasfitters that usually means calls like smell of gas and carbon monoxide symptoms. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Fergus?

Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Google Calendar, ServiceM8, simPRO and Xero.

How much does an AI receptionist cost for gasfitters?

Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Free 2-week trial for gasfitters

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

  1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
  2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
  3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
  4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.