Trades & home services
AI receptionist for gasfitters
The short answer
Last updated
For gasfitters
When someone smells gas, voicemail is the wrong answer.
People ring their gasfitter first when something's wrong. Those callers need the right safety steps straight away. Everyone else needs a booking, a certificate or a straight answer about what you can and can't do.
- A caller smells gas and gets your voicemail while you're on another job
- Insurers, buyers and landlords ring you for certificate copies in the middle of the day
- People want DIY advice, like "can I just swap the hob myself?"
- Callers mix up LPG bottle deliveries with appliance faults
How FirstVoice fixes it
FirstVoice gives gas-leak callers the right safety steps first, alerts you, and turns everything else into a booking or a message.
- Asks about a gas smell before anything else, and tells the caller to avoid flames and switches, get outside and ring 111 or the gas emergency line
- Tells anyone with headaches or nausea near a gas appliance to get into fresh air and ring 111
- Never gives DIY instructions, and books a gasfitter instead
- Asks natural gas or LPG, which appliance, and whether it's a new install or a repair
- Takes certificate requests and passes them to you, so your day isn't broken up
Try it
Ring a gasfitting business and hear it answer.
Play a customer calling Blue Flame Gasfitting. Ask for a quote, book a job, describe something urgent, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: gasfitting
Ring Blue Flame Gasfitting, an example gasfitting business, and play a customer. Hear how Mark handles it, right here in your browser.
Try saying
- “I think I can smell gas”
- “Our califont keeps cutting out”
- “I need a gas hob installed”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Blue Flame Gasfitting is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls gasfitters get, answered.
Answered day or night, with the caller's details sent straight to you.
- Gas hob or cooktop install
- Continuous-flow gas hot water install or fault ("califont")
- LPG appliance connection
- Gas fireplace service
- Suspected gas leak
- Paperwork request for a new installation
- Landlord compliance check
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Smell of gas: tell the caller not to use switches or flames, to leave the building, and to call 111 or the gas emergency line. Then alert the on-call gasfitter at once.
- Carbon monoxide symptoms (headache or nausea near a gas appliance): 111.
Software
Works with Fergus, Google Calendar, ServiceM8, simPRO and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusGoogle Calendar
Books directlyYes. FirstVoice connects to Google Calendar, checks when you're free and books appointments straight into your calendar during the call.
How it connects to Google CalendarServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8simPRO
Syncs every callSends calls into simPRO as leads, jobs and schedule entries.
How it connects to simPRO
What a missed call is worth
Typical prices for gasfitters in NZ.
$100-160/hr; hob or califont job $400-1,500; continuous gas hot water $2,500-5,000
Estimate
Missed-call calculatorRules we script around
Regulations for gasfitters.
General information, not legal advice.
- NZ: PGDB licenses gasfittersSource
What does FirstVoice do with urgent calls for gasfitters?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For gasfitters that usually means calls like smell of gas and carbon monoxide symptoms. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Google Calendar, ServiceM8, simPRO and Xero.
How much does an AI receptionist cost for gasfitters?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for gasfitters
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.