Trades & home services
AI receptionist for electricians
The short answer
Last updated
Calls we handle
Calls electricians get, answered.
- Partial power loss or a tripping RCD
- New power points or lighting quote
- Switchboard upgrade
- EV charger install
- Heat pump electrical connection
- Property manager maintenance
- Certificate or paperwork requests
Urgent calls
Escalated to you.
- Exposed or live wires.
- Burning smell or smoke from a switchboard or socket.
- Electric shock: 111.
- Storm-damaged lines: tell the caller to keep clear and contact the lines company or 111.
- Loss of power for someone on home medical equipment.
Software
Works with ServiceM8, Fergus, simPRO, Xero and more.
ServiceM8
Books directlyFirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.
How it connects to ServiceM8Fergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergussimPRO
Syncs every callSends calls into simPRO as leads, jobs and schedule entries; a full booking view is not yet confirmed.
How it connects to simPROXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to Xero
What a missed call is worth
Typical electricians prices in NZ.
$85-140/hr + GST; callout $75-150; power point $120-250; switchboard $1,500-3,500; rewire $8k-15k
Missed-call calculatorRules we script around
Regulations for electricians.
General information, not legal advice.
- NZ: the Electrical Workers Registration Board (EWRB) registers electrical workers under the Electricity Act 1992Source
- NZ: registration class changes apply at renewal from 1 Sep 2026Source
Australia
- AU VIC: contracting needs Registered Electrical Contractor status with at least $5m public liability
FAQ
Electricians: questions.
What does FirstVoice do with urgent calls for electricians?
It flags exposed or live wires, burning smell or smoke from a switchboard or socket and electric shock to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.
Does FirstVoice work with ServiceM8?
FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call. It also works with Fergus, simPRO, Xero and Tradify.
How much does an AI receptionist cost for electricians?
Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.