Trades & home services
AI receptionist for builders
The short answer
Last updated
Calls we handle
Calls builders get, answered.
- Renovation or extension enquiry
- Deck quote
- New build enquiry
- Existing client calling about progress or variations
- Subcontractor and supplier calls
- Insurance or earthquake repair work
- Leak and weathertightness repairs
Urgent calls
Escalated to you.
- Structural damage after a storm, earthquake or vehicle impact.
- Safety incident on site.
- Rain getting into open works.
- Neighbour reporting a site hazard.
Software
Works with Google Calendar, Fergus, WorkflowMax (BlueRock), Xero and more.
Google Calendar
Books directlyBooks real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API.
How it connects to Google CalendarFergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergusWorkflowMax (BlueRock)
Syncs every callWorkflowMax's documented API lets us create leads, add job notes, and look up clients for job-costing workflows - it is explicitly not a scheduler, so bookings/appointments still need a separate calendar.
How it connects to WorkflowMax (BlueRock)Xero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to Xero
Also: Quotient, Tradify, NextMinute, Buildxact.
What a missed call is worth
Typical builders prices in NZ.
Rules we script around
Regulations for builders.
General information, not legal advice.
- NZ: there are 7 Licensed Building Practitioner (LBP) classesSource
- NZ: restricted building work (RBW) must be done or supervised by an LBP in the right class, even when the work is consent-exemptSource
- NZ: Registered Master Builders offers a 10-Year GuaranteeSource
Australia
- AU QLD: licence needed above $3,300
- AU NSW: licence needed above $5,000
What does FirstVoice do with urgent calls for builders?
It flags structural damage after a storm, earthquake or vehicle impact, safety incident on site and rain getting into open works to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.
Does FirstVoice work with Google Calendar?
Books real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API. It also works with Fergus, WorkflowMax (BlueRock), Xero and Quotient.
How much does an AI receptionist cost for builders?
Starter is $297 a month with calendar booking and setup included.