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FirstVoice AI

Health & medical

AI receptionist for fertility clinics

The short answer

FirstVoice answers calls for fertility clinics 24/7, including new-patient enquiries and "am I eligible for public funding?", IVF and egg-freezing costs and booking a first consultation. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

Calls we handle

Calls fertility clinics get, answered.

  • New-patient enquiries and "am I eligible for public funding?"
  • IVF and egg-freezing costs
  • Booking a first consultation
  • Cycle-day calls ("my period started, what now?")
  • Medication questions
  • Counselling appointments
  • Donor programme enquiries

Urgent calls

Escalated to you.

  • Symptoms of OHSS (ovarian hyperstimulation) after egg collection, such as severe abdominal pain or breathlessness: immediate nurse line or 111
  • Bleeding in early pregnancy: nurse line
  • Emotional distress: human
  • Cycle-timing calls are time-critical and must reach a nurse the same day

Software

Works with MedITEX.

  • MedITEX

    Works alongside

    Works alongside MedITEX: FirstVoice logs the call and follows up.

What a missed call is worth

Typical prices for fertility clinics in NZ.

Rules we script around

Regulations for fertility clinics.

General information, not legal advice.

  • Fertility doctors fall under the MCNZ advertising statement, which bans testimonials. Advertising IVF success rates needs care under ASA Rule 1(b), which bans claims that treatment is effective in all cases.Source
Australia
  • AU: Ahpra testimonial ban applies.

What does FirstVoice do with urgent calls for fertility clinics?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For fertility clinics that usually means calls like symptoms of OHSS after egg collection, such as severe abdominal pain or breathlessness; bleeding in early pregnancy; emotional distress. Life-threatening emergencies are directed to 111.

Does FirstVoice work with MedITEX?

Works alongside MedITEX: FirstVoice logs the call and follows up.

How much does an AI receptionist cost for fertility clinics?

Starter is $297 a month with calendar booking and setup included.

Hear an AI receptionist set up for fertility clinics.