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FirstVoice AI

Fitness & studios

AI receptionist for personal trainers

The short answer

FirstVoice answers calls for personal trainers 24/7, including free consultation booking, pricing and packages and session reschedules. It books into Google Calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

For personal trainers

You're mid-session. Your new lead is going cold.

Personal trainers are with clients most of the day. Ad leads need a call back fast, or they sign up with someone else.

  • You can't answer during sessions, sometimes for hours
  • Leads from Facebook and Instagram go cold if you call back tomorrow
  • Reschedules and late cancellations eat into paid time
  • New clients ask about injuries, which only you should answer

How FirstVoice fixes it

FirstVoice calls new leads back straight away, books the consult, and passes health questions to you.

  1. Calls new ad leads back within 60 seconds during the hours you set
  2. Asks their goal, such as weight loss, strength, rehab or event prep
  3. Notes any injuries or conditions for you, without giving advice
  4. Books a free consult into your calendar
  5. Moves sessions around your cancellation rules

Calls we handle

Calls personal trainers get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Free consultation booking
  • Pricing and packages (1:1, small group, online coaching)
  • Session reschedules
  • Injury or rehab suitability questions
  • Location and gym access questions
  • Callbacks for Facebook and Instagram ad leads

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

  • Client reports an injury or chest pain from a session: medical advice, then trainer alert.
  • Caller discloses a medical condition: route to the trainer, no advice.

Software

Works with Google Calendar, GymMaster, SuperSaaS, ABC Trainerize and more.

  • Google Calendar

    Books directly

    Yes. FirstVoice connects to Google Calendar, checks when you're free and books appointments straight into your calendar during the call.

    How it connects to Google Calendar
  • GymMaster

    Books directly

    Yes. FirstVoice connects straight to GymMaster, books classes and services during the call and adds new enquiries as prospects.

    How it connects to GymMaster
  • SuperSaaS

    Books directly

    Your AI receptionist can check live availability and book appointments directly into SuperSaaS during the call, using SuperSaaS's self-serve public API.

    How it connects to SuperSaaS
  • ABC Trainerize

    Connects via automation

    FirstVoice adds a lead as a client in ABC Trainerize through its official Zapier integration; a full direct API exists but is only issued to Studio/Enterprise accounts and isn't self-serve.

Also: Everfit, PT Distinction, Mindbody.

What a missed call is worth

Typical prices for personal trainers in NZ.

Rules we script around

Regulations for personal trainers.

General information, not legal advice.

  • Health information under the NZ IPPs.Source
  • Consumer Guarantees Act for services.Source
  • Package terms under the Fair Trading Act.Source

What does FirstVoice do with urgent calls for personal trainers?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For personal trainers that usually means calls like client reports an injury or chest pain from a session and caller discloses a medical condition. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Google Calendar?

Yes. FirstVoice connects to Google Calendar, checks when you're free and books appointments straight into your calendar during the call. It also works with GymMaster, SuperSaaS, ABC Trainerize and Everfit.

How much does an AI receptionist cost for personal trainers?

Starter is $297 a month with calendar booking and setup included.

Free 2-week trial for personal trainers

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

  1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
  2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
  3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
  4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.