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FirstVoice AI

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Fitness & studios

AI receptionist for yoga and pilates studios

The short answer

FirstVoice answers calls for yoga and pilates studios 24/7, including intro offer and first-class booking, reformer class availability and waitlists and casual versus class-pack pricing. It books into Momence and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
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Last updated

For yoga and pilates studios

Reformer classes are full. The phone's still ringing about spots.

Popular studios sell out and run waitlists, so most calls are about availability, intro offers and late cancellations. Instructors are teaching when those calls come in.

  • "Is there a spot today?" calls come in all day
  • Waitlist and late-cancel fees need explaining, and can cause arguments
  • New clients get confused by intro offers and class packs
  • An instructor can't make it just before a full class

How FirstVoice fixes it

FirstVoice answers availability questions, explains your offers and policies, and flags instructor problems straight away.

  1. Checks class availability and adds callers to the waitlist
  2. Explains intro offers, class packs and casual prices from the information you give us
  3. Explains your late-cancel policy the same way on every call
  4. Notes pregnancy or injuries for the instructor, without giving advice
  5. Alerts you straight away if an instructor can't make a class

Calls we handle

Calls yoga and pilates studios get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Intro offer and first-class booking
  • Reformer class availability and waitlists
  • Casual versus class-pack pricing
  • Late-cancel and no-show fee disputes
  • Pregnancy or injury suitability
  • Private sessions
  • Timetable changes

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

  • Injury in class.
  • Instructor no-show before a full class.
  • Caller discloses a medical condition: route to the instructor.

Software

Works with Momence, SuperSaaS, Hapana, Arketa and more.

  • Momence

    Books directly

    Books class spots straight into your Momence calendar during the call, checking live capacity first, using Momence's public self-serve API.

    How it connects to Momence

  • SuperSaaS

    Books directly

    Your AI receptionist can check live availability and book appointments directly into SuperSaaS during the call, using SuperSaaS's self-serve public API.

    How it connects to SuperSaaS

  • Hapana

    Connects via automation

    Can create new leads and clients in Hapana via Hapana's official Zapier integration.

    How it connects to Hapana

  • Arketa

    Connects via automation

    FirstVoice can sync new leads and clients into Arketa via its self-serve Zapier API key integration; Arketa does not publish a general REST API reference for direct real-time booking.

Also: Mindbody, ABC Glofox, bsport, TeamUp.

What a missed call is worth

Typical prices for yoga and pilates studios in NZ.

NZ$25–$35 for a casual class; NZ$35–$50 for a reformer class; NZ$40–$99 for an intro pack

Estimate

Missed-call calculator

Rules we script around

Regulations for yoga and pilates studios.

General information, not legal advice.

  • Late-cancel fees under the Fair Trading Act.Source
  • Health information under the NZ IPPs.Source
  • Intro-pack purchases by payment link (PCI DSS).Source

FAQ

Yoga and pilates studios: questions.

What does FirstVoice do with urgent calls for yoga and pilates studios?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For yoga and pilates studios that usually means calls like injury in class, instructor no-show before a full class and caller discloses a medical condition. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Momence?

Books class spots straight into your Momence calendar during the call, checking live capacity first, using Momence's public self-serve API. It also works with SuperSaaS, Hapana, Arketa and Mindbody.

How much does an AI receptionist cost for yoga and pilates studios?

Connecting Momence is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Free 2-week trial for yoga and pilates studios

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

Get my free demoOr book a call to start your trial
  1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
  2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
  3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
  4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.