Trades & home services
AI receptionist for carpenters
The short answer
Last updated
How it works for carpenters
On the tools all day? Every job enquiry still gets answered.
Most carpenters are solo or run a small crew, and the phone rings while the saw is running. FirstVoice answers, sorts quick repair jobs from bigger building work, and books quote visits into your calendar.
- Asks what needs doing, such as doors, decks, pergolas, framing or finishing work
- Separates small repairs from larger jobs that may be restricted building work needing a licensed building practitioner
- Can text the caller a link to send photos, so you can price small jobs without a visit
- Books measure-and-quote visits into your calendar
- Treats a door broken in a break-in or storm damage leaving a house open as urgent, and alerts you straight away
Calls we handle
Calls carpenters get, answered.
Answered day or night, with the caller's details sent straight to you.
- Hanging or repairing doors
- Deck repair or build
- Pergolas
- Framing for renovations
- Finishing work (skirting, architraves)
- Cabinetry and joinery
- Rotten window or door frames
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- External door or frame broken after a break-in (may also need a locksmith).
- Storm damage leaving the house open.
- Sagging structure.
Software
Works with Fergus, ServiceM8, Xero, Quotient and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8Xero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to XeroQuotient
Connects via automationFirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.
How it connects to Quotient
Also: Tradify, NextMinute, Buildxact.
What a missed call is worth
Typical prices for carpenters in NZ.
Rules we script around
Regulations for carpenters.
General information, not legal advice.
- NZ: LBP Carpentry class; RBW rules applySource
What does FirstVoice do with urgent calls for carpenters?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For carpenters that usually means calls like external door or frame broken after a break-in, storm damage leaving the house open and sagging structure. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with ServiceM8, Xero, Quotient and Tradify.
How much does an AI receptionist cost for carpenters?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for carpenters
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.