Trades & home services
AI receptionist for carpenters
The short answer
Last updated
How it works for carpenters
On the tools all day? Every job enquiry still gets answered.
Most carpenters are solo or run a small crew, and the phone rings while the saw is running. FirstVoice answers, sorts quick repair jobs from bigger building work, and books quote visits into your calendar.
- Asks what needs doing, such as doors, decks, pergolas, framing or finishing work
- Separates small repairs from larger jobs that may be restricted building work needing a licensed building practitioner
- Can text the caller a link to send photos, so you can price small jobs without a visit
- Books measure-and-quote visits into your calendar
- Treats a door broken in a break-in or storm damage leaving a house open as urgent, and alerts you straight away
Calls we handle
Calls carpenters get, answered.
- Hanging or repairing doors
- Deck repair or build
- Pergolas
- Framing for renovations
- Finishing work (skirting, architraves)
- Cabinetry and joinery
- Rotten window or door frames
Urgent calls
Escalated to you.
- External door or frame broken after a break-in (may also need a locksmith).
- Storm damage leaving the house open.
- Sagging structure.
Software
Works with ServiceM8, Fergus, Xero, Quotient and more.
ServiceM8
Books directlyFirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.
How it connects to ServiceM8Fergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergusXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to XeroQuotient
Connects via automationFirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.
How it connects to Quotient
Also: Tradify, NextMinute, Buildxact.
What a missed call is worth
Typical prices for carpenters in NZ.
Rules we script around
Regulations for carpenters.
General information, not legal advice.
- NZ: LBP Carpentry class ; RBW rules applySource
Australia
- AU QLD: cabinet making and joinery classes exist under QBCC
- AU NSW: licence needed above $5,000
What does FirstVoice do with urgent calls for carpenters?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For carpenters that usually means calls like external door or frame broken after a break-in, storm damage leaving the house open and sagging structure. Life-threatening emergencies are directed to 111.
Does FirstVoice work with ServiceM8?
FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call. It also works with Fergus, Xero, Quotient and Tradify.
How much does an AI receptionist cost for carpenters?
Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.