Trades & home services
AI receptionist for arborists and tree services
The short answer
Last updated
How it works for arborists and tree services
Quote from your phone, and a safety script for storm calls.
Arborists are up trees with a chainsaw when the phone rings, and after a storm it doesn't stop. FirstVoice collects what you need to quote, and gives callers the right safety advice when a tree is down.
- Asks what needs doing, the tree's rough height and how easy it is to get machinery in
- Can text the caller a link to send photos, so you can quote without a visit
- Tells anyone with a tree touching power lines to stay well away and call the lines company or 111
- Treats a tree on a house, car or road as urgent and alerts you straight away
- Books quote visits, and takes firewood and mulch orders
Try it
Ring a tree care business and hear it answer.
Play a customer calling Tall Timber Tree Care. Ask for a quote, book a job, describe something urgent, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: tree care
Ring Tall Timber Tree Care, an example tree care business, and play a customer. Hear how Mark handles it, right here in your browser.
Try saying
- “A tree's come down across our driveway”
- “I need a big gum tree removed”
- “Can you grind out a stump?”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Tall Timber Tree Care is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls arborists and tree services get, answered.
Answered day or night, with the caller's details sent straight to you.
- Tree removal quote
- Pruning and hedges
- Stump grinding
- Storm-fallen tree
- Protected-tree questions
- Trees near power lines
- Firewood or mulch sales
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Tree on a house, car or road.
- Tree touching power lines: tell the caller to stay well away and call the lines company or 111.
- Anyone injured: 111.
Software
Works with Fergus, Google Calendar, ServiceM8, Jobber and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusGoogle Calendar
Books directlyYes. FirstVoice connects to Google Calendar, checks when you're free and books appointments straight into your calendar during the call.
How it connects to Google CalendarServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8Jobber
Syncs every callCreates jobs and client requests directly in Jobber during the call using Jobber's public GraphQL API.
How it connects to Jobber
What a missed call is worth
Typical prices for arborists and tree services in NZ.
Rules we script around
Regulations for arborists and tree services.
General information, not legal advice.
- NZ: the NZ Arboricultural Association runs a Registered Master Arborist schemeSource
FAQ
Arborists and tree services: questions.
What does FirstVoice do with urgent calls for arborists and tree services?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For arborists and tree services that usually means calls like tree on a house, car or road; tree touching power lines; anyone injured. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Google Calendar, ServiceM8, Jobber and Xero.
How much does an AI receptionist cost for arborists and tree services?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for arborists and tree services
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.