Trades & home services
AI receptionist for arborists and tree services
The short answer
Last updated
How it works for arborists and tree services
Quote from your phone, and a safety script for storm calls.
Arborists are up trees with a chainsaw when the phone rings, and after a storm it doesn't stop. FirstVoice collects what you need to quote, and gives callers the right safety advice when a tree is down.
- Asks what needs doing, the tree's rough height and how easy it is to get machinery in
- Can text the caller a link to send photos, so you can quote without a visit
- Tells anyone with a tree touching power lines to stay well away and call the lines company or 111
- Treats a tree on a house, car or road as urgent and alerts you straight away
- Books quote visits, and takes firewood and mulch orders
Calls we handle
Calls arborists and tree services get, answered.
- Tree removal quote
- Pruning and hedges
- Stump grinding
- Storm-fallen tree
- Protected-tree questions
- Trees near power lines
- Firewood or mulch sales
Urgent calls
Escalated to you.
- Tree on a house, car or road.
- Tree touching power lines: tell the caller to stay well away and call the lines company or 111.
- Anyone injured: 111.
Software
Works with Google Calendar, ServiceM8, Fergus, Jobber and more.
Google Calendar
Books directlyBooks real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API.
How it connects to Google CalendarServiceM8
Books directlyFirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.
How it connects to ServiceM8Fergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergusJobber
Syncs every callCreates jobs and client requests directly in Jobber during the call using Jobber's public GraphQL API; real-time technician-availability lookup is not confirmed.
How it connects to Jobber
What a missed call is worth
Typical prices for arborists and tree services in NZ.
Rules we script around
Regulations for arborists and tree services.
General information, not legal advice.
- NZ: the NZ Arboricultural Association runs a Registered Master Arborist schemeSource
FAQ
Arborists and tree services: questions.
What does FirstVoice do with urgent calls for arborists and tree services?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For arborists and tree services that usually means calls like tree on a house, car or road; tree touching power lines; anyone injured. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Google Calendar?
Books real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API. It also works with ServiceM8, Fergus, Jobber and Xero.
How much does an AI receptionist cost for arborists and tree services?
Starter is $297 a month with calendar booking and setup included.