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FirstVoice AI

Trades & home services

AI receptionist for concrete contractors

The short answer

FirstVoice answers calls for concrete contractors 24/7, including driveway quote, house slab or foundations and exposed aggregate or decorative concrete. It books into Fergus and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

Calls we handle

Calls concrete contractors get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Driveway quote
  • House slab or foundations (from builders)
  • Exposed aggregate or decorative concrete
  • Paths and patios
  • Cutting and grinding
  • Cracked concrete repair
  • Concrete pump booking

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

  • Pour-day changes because of weather.
  • Coordinating truck and pump arrival.
  • Underground services struck during work.

Software

Works with Fergus, Xero, Quotient, Tradify and more.

  • Fergus

    Books directly

    Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.

    How it connects to Fergus
  • Xero

    Syncs every call

    Can create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).

    How it connects to Xero
  • Quotient

    Connects via automation

    FirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.

    How it connects to Quotient
  • Tradify

    Sends enquiries

    FirstVoice works alongside Tradify. Tradify doesn't allow outside software to create jobs, so every call arrives in your Tradify enquiries inbox with the caller's details and a summary.

    How it connects to Tradify

Also: NextMinute, Buildxact.

What a missed call is worth

Typical prices for concrete contractors in NZ.

Rules we script around

Regulations for concrete contractors.

General information, not legal advice.

  • NZ: the LBP Foundations class covers foundation walls, slab-on-ground and pilesSource

What does FirstVoice do with urgent calls for concrete contractors?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For concrete contractors that usually means calls like pour-day changes because of weather, coordinating truck and pump arrival and underground services struck during work. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Fergus?

Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Xero, Quotient, Tradify and NextMinute.

How much does an AI receptionist cost for concrete contractors?

Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Free 2-week trial for concrete contractors

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

  1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
  2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
  3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
  4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.