Trades & home services
AI receptionist for scaffolding
The short answer
Last updated
Calls we handle
Calls scaffolding get, answered.
Answered day or night, with the caller's details sent straight to you.
- Scaffold hire quote for painting or re-roofing
- Builder bookings and modifications
- Dismantle request
- Roof-edge protection
- Shrink-wrap
- Hire extension
- Inspection or tag questions
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Scaffold damaged or unstable in wind.
- Someone has altered the scaffold without authorisation.
- Incident or injury: 111, and WorkSafe notification may be needed.
- Scaffold blocking access.
Software
Works with Fergus, Google Calendar, ServiceM8, simPRO and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusGoogle Calendar
Books directlyYes. FirstVoice connects to Google Calendar, checks when you're free and books appointments straight into your calendar during the call.
How it connects to Google CalendarServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8simPRO
Syncs every callSends calls into simPRO as leads, jobs and schedule entries.
How it connects to simPRO
What a missed call is worth
Typical prices for scaffolding in NZ.
Rules we script around
Regulations for scaffolding.
General information, not legal advice.
- NZ: scaffold work where someone could fall 5 m or more must be notified to WorkSafe at least 24 hours before it startsSource
- NZ: a certificate of competence is needed for scaffolds with any part 5 m or more above ground (HSE Regulations 1995)Source
- NZ: Scaffolding, Access & Rigging NZ administers the certificates and keeps a registerSource
FAQ
Scaffolding: questions.
What does FirstVoice do with urgent calls for scaffolding?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For scaffolding that usually means calls like scaffold damaged or unstable in wind, someone has altered the scaffold without authorisation and incident or injury. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Google Calendar, ServiceM8, simPRO and Xero.
How much does an AI receptionist cost for scaffolding?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for scaffolding
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.