Trades & home services
AI receptionist for scaffolding
The short answer
Last updated
Calls we handle
Calls scaffolding get, answered.
- Scaffold hire quote for painting or re-roofing
- Builder bookings and modifications
- Dismantle request
- Roof-edge protection
- Shrink-wrap
- Hire extension
- Inspection or tag questions
Urgent calls
Escalated to you.
- Scaffold damaged or unstable in wind.
- Someone has altered the scaffold without authorisation.
- Incident or injury: 111, and WorkSafe notification may be needed.
- Scaffold blocking access.
Software
Works with Google Calendar, ServiceM8, Fergus, simPRO and more.
Google Calendar
Books directlyBooks real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API.
How it connects to Google CalendarServiceM8
Books directlyFirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.
How it connects to ServiceM8Fergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergussimPRO
Syncs every callSends calls into simPRO as leads, jobs and schedule entries; a full booking view is not yet confirmed.
How it connects to simPRO
What a missed call is worth
Typical prices for scaffolding in NZ.
Rules we script around
Regulations for scaffolding.
General information, not legal advice.
- NZ: scaffold work where someone could fall 5 m or more must be notified to WorkSafe at least 24 hours before it startsSource
- NZ: a certificate of competence is needed for scaffolds with any part 5 m or more above ground (HSE Regulations 1995)Source
- NZ: Scaffolding, Access & Rigging NZ administers the certificates and keeps a registerSource
FAQ
Scaffolding: questions.
What does FirstVoice do with urgent calls for scaffolding?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For scaffolding that usually means calls like scaffold damaged or unstable in wind, someone has altered the scaffold without authorisation and incident or injury. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Google Calendar?
Books real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API. It also works with ServiceM8, Fergus, simPRO and Xero.
How much does an AI receptionist cost for scaffolding?
Starter is $297 a month with calendar booking and setup included.