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FirstVoice AI

Industries

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Trades & home services

AI receptionist for drainlayers

The short answer

FirstVoice answers calls for drainlayers 24/7, including blocked sewer or stormwater drain, pre-purchase CCTV drain inspection booking and new-build or subdivision drainage quote. It books into ServiceM8 and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

Calls we handle

Calls drainlayers get, answered.

  • Blocked sewer or stormwater drain
  • Pre-purchase CCTV drain inspection booking
  • New-build or subdivision drainage quote
  • Drain broken by tree roots
  • Council or as-built paperwork questions
  • Scheduling calls from builders and developers

Urgent calls

Escalated to you.

  • Sewage overflowing on the property.
  • Stormwater flooding during heavy rain.
  • Collapsed drain or sinkhole near a building.

Software

Works with ServiceM8, Fergus, simPRO, Xero and more.

  • ServiceM8

    Books directly

    FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.

    How it connects to ServiceM8

  • Fergus

    Syncs every call

    Creates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.

    How it connects to Fergus

  • simPRO

    Syncs every call

    Sends calls into simPRO as leads, jobs and schedule entries; a full booking view is not yet confirmed.

    How it connects to simPRO

  • Xero

    Syncs every call

    Can create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).

    How it connects to Xero

Also: Tradify, AroFlo.

What a missed call is worth

Typical prices for drainlayers in NZ.

$100-150/hr; drain repair $1,500-6,000 (estimate); unblocking $150-450 (sourced)

Source

Missed-call calculator

Rules we script around

Regulations for drainlayers.

General information, not legal advice.

  • NZ: PGDB licenses drainlayersSource
Australia
  • AU QLD: drainage needs a QBCC licence at any value

FAQ

Drainlayers: questions.

What does FirstVoice do with urgent calls for drainlayers?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For drainlayers that usually means calls like sewage overflowing on the property, stormwater flooding during heavy rain and collapsed drain or sinkhole near a building. Life-threatening emergencies are directed to 111.

Does FirstVoice work with ServiceM8?

FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call. It also works with Fergus, simPRO, Xero and Tradify.

How much does an AI receptionist cost for drainlayers?

Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for drainlayers.

Book a free demoOr call 09 888 5159