Trades & home services
AI receptionist for drainlayers
The short answer
Last updated
Calls we handle
Calls drainlayers get, answered.
Answered day or night, with the caller's details sent straight to you.
- Blocked sewer or stormwater drain
- Pre-purchase CCTV drain inspection booking
- New-build or subdivision drainage quote
- Drain broken by tree roots
- Council or as-built paperwork questions
- Scheduling calls from builders and developers
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Sewage overflowing on the property.
- Stormwater flooding during heavy rain.
- Collapsed drain or sinkhole near a building.
Software
Works with Fergus, ServiceM8, simPRO, Xero and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusServiceM8
Books directlyYes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.
How it connects to ServiceM8simPRO
Syncs every callSends calls into simPRO as leads, jobs and schedule entries.
How it connects to simPROXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to Xero
What a missed call is worth
Typical prices for drainlayers in NZ.
$100-150/hr; drain repair $1,500-6,000 (estimate); unblocking $150-450 (sourced)
Missed-call calculatorRules we script around
Regulations for drainlayers.
General information, not legal advice.
- NZ: PGDB licenses drainlayersSource
FAQ
Drainlayers: questions.
What does FirstVoice do with urgent calls for drainlayers?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For drainlayers that usually means calls like sewage overflowing on the property, stormwater flooding during heavy rain and collapsed drain or sinkhole near a building. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with ServiceM8, simPRO, Xero and Tradify.
How much does an AI receptionist cost for drainlayers?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for drainlayers
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.