Trades & home services
AI receptionist for flooring installers
The short answer
Last updated
Calls we handle
Calls flooring installers get, answered.
- Carpet laying
- Vinyl or LVT
- Timber floor sanding and polishing
- Laminate
- Booking a free measure-and-quote
- Lifting or water-damaged floors
- Commercial fit-outs
Urgent calls
Escalated to you.
- Floors damaged by flooding (insurance).
- Trip hazards in commercial premises.
Software
Works with ServiceM8, Fergus, Xero, Quotient and more.
ServiceM8
Books directlyFirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.
How it connects to ServiceM8Fergus
Syncs every callCreates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.
How it connects to FergusXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to XeroQuotient
Connects via automationFirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.
How it connects to Quotient
Also: Tradify.
What a missed call is worth
Typical prices for flooring installers in NZ.
Rules we script around
Regulations for flooring installers.
General information, not legal advice.
- NZ: no LBP class for flooringSource
Australia
- AU QLD: hard-sector floor finishing and covering class
- AU NSW: licence needed above $5,000
What does FirstVoice do with urgent calls for flooring installers?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For flooring installers that usually means calls like floors damaged by flooding and trip hazards in commercial premises. Life-threatening emergencies are directed to 111.
Does FirstVoice work with ServiceM8?
FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call. It also works with Fergus, Xero, Quotient and Tradify.
How much does an AI receptionist cost for flooring installers?
Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.