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FirstVoice AI

Industries

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Trades & home services

AI receptionist for flooring installers

The short answer

FirstVoice answers calls for flooring installers 24/7, including carpet laying, vinyl or LVT and timber floor sanding and polishing. It books into Fergus and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
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Last updated

Calls we handle

Calls flooring installers get, answered.

Answered day or night, with the caller's details sent straight to you.

  • Carpet laying
  • Vinyl or LVT
  • Timber floor sanding and polishing
  • Laminate
  • Booking a free measure-and-quote
  • Lifting or water-damaged floors
  • Commercial fit-outs

Urgent calls

Escalated to you.

These don't wait for the end-of-call summary. You're told straight away.

  • Floors damaged by flooding (insurance).
  • Trip hazards in commercial premises.

Software

Works with Fergus, ServiceM8, Xero, Quotient and more.

  • Fergus

    Books directly

    Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.

    How it connects to Fergus

  • ServiceM8

    Books directly

    Yes. FirstVoice connects straight to ServiceM8, recognises returning customers, creates the job and puts it in the schedule during the call.

    How it connects to ServiceM8

  • Xero

    Syncs every call

    Can create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).

    How it connects to Xero

  • Quotient

    Connects via automation

    FirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.

    How it connects to Quotient

Also: Tradify.

What a missed call is worth

Typical prices for flooring installers in NZ.

$60-120/m² installed; jobs $3k-10k

Estimate

Missed-call calculator

Rules we script around

Regulations for flooring installers.

General information, not legal advice.

  • NZ: no LBP class for flooringSource

FAQ

Flooring installers: questions.

What does FirstVoice do with urgent calls for flooring installers?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For flooring installers that usually means calls like floors damaged by flooding and trip hazards in commercial premises. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Fergus?

Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with ServiceM8, Xero, Quotient and Tradify.

How much does an AI receptionist cost for flooring installers?

Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Free 2-week trial for flooring installers

Try it free for two weeks, on your real calls.

We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.

Get my free demoOr book a call to start your trial
  1. 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
  2. 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
  3. 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
  4. 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.