Accommodation & tourism
AI receptionist for motels
The short answer
Last updated
Calls we handle
Calls motels get, answered.
- "Any vacancies tonight?"
- Rates and unit types (family, spa)
- Late arrival and key collection
- Pet-friendly units
- Long-stay and contractor rates
- Directions and parking for trailers or boats
- Changes or cancellations
Urgent calls
Escalated to you.
- Late arrival unable to get in.
- Guest medical emergency.
- Noise or disturbance complaints overnight.
- Water, power or fire problems.
Software
Works with Cloudbeds, RMS Cloud, NewBook, Seekom and more.
Cloudbeds
Syncs every callCan integrate with Cloudbeds via its public, self-serve API - exact capabilities should be confirmed against the live reference before this claim goes on the site.
How it connects to CloudbedsRMS Cloud
Partner accessRMS Cloud has a REST API documented publicly on SwaggerHub; going live requires applying through RMS's partner programme.
How it connects to RMS CloudNewBook
Works alongsideNo live-booking claim recommended yet - Newbook publishes a self-serve developer API, but the specific availability/booking endpoints need hands-on confirmation with a registered developer account before FirstVoice promises real-time booking.
How it connects to NewBookSeekom
Works alongsideWorks alongside Seekom: FirstVoice texts callers your online booking link and emails you a summary of every call.
How it connects to Seekom
Also: Little Hotelier.
What a missed call is worth
Typical motels prices in NZ.
What does FirstVoice do with urgent calls for motels?
It flags late arrival unable to get in, guest medical emergency and noise or disturbance complaints overnight to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.
Does FirstVoice work with Cloudbeds?
Can integrate with Cloudbeds via its public, self-serve API - exact capabilities should be confirmed against the live reference before this claim goes on the site. It also works with RMS Cloud, NewBook, Seekom and Little Hotelier.
How much does an AI receptionist cost for motels?
Connecting Cloudbeds is included from Growth at $597 a month. Starter is $297 a month with calendar booking.