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FirstVoice AI

Accommodation & tourism

AI receptionist for holiday parks

The short answer

FirstVoice answers calls for holiday parks 24/7, including powered and unpowered site availability; cabin availability; campervan or caravan length and power needs. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.

Last updated

Calls we handle

Calls holiday parks get, answered.

  • Powered and unpowered site availability
  • Cabin availability
  • Campervan or caravan length and power needs
  • Dog policy
  • Peak-season minimum stays
  • After-hours arrival instructions
  • Facilities (kitchen, pools, laundry)

Urgent calls

Escalated to you.

  • After-hours arrivals locked out of the gate.
  • Flood, storm or fire-ban closures.
  • Guest medical or safety emergency.
  • Lost children in the park.

Software

Works with RMS Cloud, NewBook, Seekom.

  • RMS Cloud

    Partner access

    RMS Cloud has a REST API documented publicly on SwaggerHub; going live requires applying through RMS's partner programme.

    How it connects to RMS Cloud
  • NewBook

    Works alongside

    No live-booking claim recommended yet - Newbook publishes a self-serve developer API, but the specific availability/booking endpoints need hands-on confirmation with a registered developer account before FirstVoice promises real-time booking.

    How it connects to NewBook
  • Seekom

    Works alongside

    Works alongside Seekom: FirstVoice texts callers your online booking link and emails you a summary of every call.

    How it connects to Seekom

What a missed call is worth

Typical holiday Parks prices in NZ.

Rules we script around

Regulations for holiday parks.

General information, not legal advice.

  • NZ IPPs.Source
  • Payment links only (PCI DSS).Source
  • Cancellation and refund terms under the Consumer Guarantees Act and Fair Trading Act.Source

What does FirstVoice do with urgent calls for holiday parks?

It flags after-hours arrivals locked out of the gate, flood, storm or fire-ban closures and guest medical or safety emergency to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.

Does FirstVoice work with RMS Cloud?

RMS Cloud has a REST API documented publicly on SwaggerHub; going live requires applying through RMS's partner programme. It also works with NewBook and Seekom.

How much does an AI receptionist cost for holiday parks?

Connecting RMS Cloud is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for holiday parks.