Integrations · PMS for holiday parks, motels, hotels
AI receptionist for NewBook
The short answer
FirstVoice can connect straight to Newbook to check availability, take bookings and find guests by phone number. Newbook's support team switches on the access.
Last updated
Try it
Watch a call go into NewBook.
Incoming call
Example caller · Mobile
An example call, sped up. Your setup follows your own questions and rules.
- A guest calls about a site, cabin or room
- FirstVoice checks real availability and pricing in Newbook
- It creates the booking, or a lead if they're not ready
- It finds returning guests and adds notes from the call
- Date changes are updated in Newbook too
FirstVoice with NewBook
Bookings from the phone, straight into Newbook.
What happens on a call
- A guest calls about a site, cabin or room
- FirstVoice checks real availability and pricing in Newbook
- It creates the booking, or a lead if they're not ready
- It finds returning guests and adds notes from the call
- Date changes are updated in Newbook too
Getting connected
- You ask Newbook Support to give FirstVoice access to your account. We give you the wording
- Once it's on, we set up and test everything
Nothing changes for your team
You keep Newbook exactly as it is. Your team, your phone number and the way you work don't change. FirstVoice simply answers the calls you can't, and puts the results into Newbook.
Technical details, for whoever looks after your software
FirstVoice with NewBook
| Check availability during the call | Yes |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | Yes |
| Add call notes and summaries | Yes |
| Trigger follow-up texts or emails | Yes |
NewBook connection details
| Category | PMS for holiday parks, motels, hotels |
|---|---|
| Markets | AU, NZ |
| API documentation | Public view docs |
| Auth | Partner credentials |
| Access | Self-serve: you can create API credentials |
| Zapier | No |
| FirstVoice plan | Growth or Scale |
| Checked | Against official NewBook documentation, 17 September 2026 |
Developer account registration.
Industries using NewBook
NewBook questions
Does FirstVoice work with Newbook?
FirstVoice can connect straight to Newbook to check availability, take bookings and find guests by phone number. Newbook's support team switches on the access.
Do I have to change anything in Newbook?
No. FirstVoice connects to your existing Newbook account. You don't switch software, move data or retrain your team.
Which plan includes NewBook?
Growth ($597 a month) and Scale.
NewBook is a trademark of its owner. FirstVoice isn't affiliated with NewBook.
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