Accommodation & tourism
AI receptionist for bed and breakfasts
The short answer
Last updated
For bed and breakfasts
You're the host, the cook and the cleaner. The phone rings anyway.
B&B hosts do everything themselves, and with only a few rooms, every missed booking hurts. Guests also expect answers at any hour.
- You're cooking breakfast or turning over a room when guests call
- With only a few rooms, one missed booking is a big share of your income
- Guests ask about dietary needs, children, pets and directions
- Arriving guests sometimes can't reach you
How FirstVoice fixes it
FirstVoice answers for you, takes bookings and questions, and connects arriving guests to you when they need you.
- Takes booking enquiries with dates, guests and arrival time, and texts a booking link
- Records dietary requirements for breakfast
- Answers questions about children, pets and directions from the information you give us
- Transfers arriving guests who can't get in to your mobile
- Tells callers to ring 111 for a medical emergency
Calls we handle
Calls bed and breakfasts get, answered.
Answered day or night, with the caller's details sent straight to you.
- Availability and rates
- Breakfast and dietary questions
- Check-in times and self check-in
- Children and pets policy
- Directions
- Gift vouchers
- Changes or cancellations
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Guest can't access the property.
- Host unreachable on arrival day.
- Medical emergency.
Software
Works with Guesty, Hostaway, Lodgify, Cloudbeds and more.
Guesty
Books directlyFirstVoice can integrate directly with Guesty's public Open API to check listing availability and create reservations in real time during a call.
How it connects to GuestyHostaway
Books directlyChecks live calendar availability and creates reservations directly in Hostaway during the call, using Hostaway's public API.
How it connects to HostawayLodgify
Books directlyChecks live availability and creates bookings straight into Lodgify during the call, using Lodgify's public API.
How it connects to LodgifyCloudbeds
Syncs every callCan integrate with Cloudbeds via its public, self-serve API - exact capabilities should be confirmed against the live reference before this claim goes on the site.
How it connects to Cloudbeds
Also: Seekom, Little Hotelier.
What a missed call is worth
Typical prices for bed and breakfasts in NZ.
Can an AI answer guest calls for a B&B at any hour?
Yes. It answers check-in and directions questions using the details you give it, takes booking enquiries and flags urgent calls, like a guest who can't get in, to you straight away. Medical emergencies are directed to 111.
What does FirstVoice do with urgent calls for bed and breakfasts?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For bed and breakfasts that usually means calls like guest can't access the property, host unreachable on arrival day and medical emergency. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Guesty?
FirstVoice can integrate directly with Guesty's public Open API to check listing availability and create reservations in real time during a call. It also works with Hostaway, Lodgify, Cloudbeds and Seekom.
How much does an AI receptionist cost for bed and breakfasts?
Connecting Guesty is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for bed and breakfasts
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.