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FirstVoice AI

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Health & medical

AI receptionist for radiology and imaging clinics

The short answer

FirstVoice answers calls for radiology and imaging clinics 24/7, including "Do I need a referral / is it ACC-funded?", preparation instructions and cost of a private scan. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

Calls we handle

Calls radiology and imaging clinics get, answered.

  • Booking an ultrasound, CT or MRI with a referral
  • "Do I need a referral / is it ACC-funded?"
  • Preparation instructions (fasting, full bladder)
  • Cost of a private scan
  • Report or result availability (route to referrer)
  • Rescheduling
  • Walk-in X-ray hours

Urgent calls

Escalated to you.

  • Contrast-reaction symptoms after a scan, and chest pain or breathing problems: 111
  • Safety questions (pregnancy, pacemakers or metal implants before MRI): a human radiographer only

Software

Works with Karisma (Kestral).

What a missed call is worth

Typical prices for radiology and imaging clinics in NZ.

$600-$1,500 for a private MRI; ultrasound roughly $150-$300

Estimate

Missed-call calculator

Rules we script around

Regulations for radiology and imaging clinics.

General information, not legal advice.

  • MCNZ statements apply to radiologists.Source
Australia
  • AU: Medical radiation practitioners have their own Ahpra board (the Medical Radiation Practice Board), so the Ahpra testimonial ban applies.

FAQ

Radiology and imaging clinics: questions.

What does FirstVoice do with urgent calls for radiology and imaging clinics?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For radiology and imaging clinics that usually means calls like contrast-reaction symptoms after a scan, and chest pain or breathing problems; safety questions. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Karisma (Kestral)?

Works alongside Karisma: FirstVoice logs the call and follows up while direct access to Kestral's K-Link integration gateway is pursued.

How much does an AI receptionist cost for radiology and imaging clinics?

Starter is $297 a month with calendar booking and setup included.

Hear an AI receptionist set up for radiology and imaging clinics.

Book a free demoOr call 09 888 5159