Health & medical
AI receptionist for radiology and imaging clinics
The short answer
Last updated
Calls we handle
Calls radiology and imaging clinics get, answered.
Answered day or night, with the caller's details sent straight to you.
- Booking an ultrasound, CT or MRI with a referral
- "Do I need a referral / is it ACC-funded?"
- Preparation instructions (fasting, full bladder)
- Cost of a private scan
- Report or result availability (route to referrer)
- Rescheduling
- Walk-in X-ray hours
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Contrast-reaction symptoms after a scan, and chest pain or breathing problems: 111
- Safety questions (pregnancy, pacemakers or metal implants before MRI): a human radiographer only
Software
Works with Karisma (Kestral).
Karisma (Kestral)
Works alongsideWorks alongside Karisma: FirstVoice logs the call and follows up while direct access to Kestral's K-Link integration gateway is pursued.
How it connects to Karisma (Kestral)
What a missed call is worth
Typical prices for radiology and imaging clinics in NZ.
Rules we script around
Regulations for radiology and imaging clinics.
General information, not legal advice.
- MCNZ statements apply to radiologists.Source
FAQ
Radiology and imaging clinics: questions.
What does FirstVoice do with urgent calls for radiology and imaging clinics?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For radiology and imaging clinics that usually means calls like contrast-reaction symptoms after a scan, and chest pain or breathing problems; safety questions. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Karisma (Kestral)?
Works alongside Karisma: FirstVoice logs the call and follows up while direct access to Kestral's K-Link integration gateway is pursued.
How much does an AI receptionist cost for radiology and imaging clinics?
Starter is $297 a month with calendar booking and setup included.
Free 2-week trial for radiology and imaging clinics
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.