Health & medical
AI receptionist for orthodontists
The short answer
Last updated
How it works for orthodontists
Every missed consult call can be a lost case worth thousands.
A full course of braces or aligners is worth several thousand dollars, and people often ring more than one practice. FirstVoice answers every call and books the consultation while they're still deciding.
- Books initial consultations, including after school hours for parents
- Answers common questions about treatment options and payment plans from the information you give us
- Explains whether a referral is needed at your practice
- Handles adjustment reschedules and retainer replacement requests
- Transfers urgent calls, like facial trauma or a broken appliance causing injury, live to a clinician, or tells the caller to ring 111 if it's an emergency
Calls we handle
Calls orthodontists get, answered.
- Free or paid initial consultation bookings
- Braces and clear aligner costs and payment plans
- Broken bracket or poking wire
- Adjustment appointment changes
- "Do I need a referral?"
- School-hours appointment requests
- Retainer replacement
Urgent calls
Escalated to you.
- Facial trauma or airway problems: 111
- Broken appliance causing injury: same-day human callback
Software
Works with Core Practice, Dental4Windows (Centaur), Dentally, EXACT (Software of Excellence).
Core Practice
Partner accessFor practices on Core Practice, FirstVoice can pursue a certified partner integration for appointment booking, pending Core Practice's approval process.
How it connects to Core PracticeDental4Windows (Centaur)
Partner accessOnce certified through the Centaur Partner Network, FirstVoice can check appointment slots and book directly into Dental4Windows/Dental4Web the way other AI receptionist competitors already have.
How it connects to Dental4Windows (Centaur)Dentally
Partner accessDentally's public API reference documents reading availability, booking appointments and looking up patients by phone/email or name - but the old registry's note that new partnerships are 'currently on hold' could not be re-confirmed this pass, so treat real-world access as unconfirmed until checked directly with Dentally.
How it connects to DentallyEXACT (Software of Excellence)
Works alongsideWorks alongside EXACT: FirstVoice logs every call and follows up by text or email, since EXACT has no public developer API today.
How it connects to EXACT (Software of Excellence)
What a missed call is worth
Typical prices for orthodontists in NZ.
What does FirstVoice do with urgent calls for orthodontists?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For orthodontists that usually means calls like facial trauma or airway problems and broken appliance causing injury. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Core Practice?
For practices on Core Practice, FirstVoice can pursue a certified partner integration for appointment booking, pending Core Practice's approval process. It also works with Dental4Windows (Centaur), Dentally and EXACT (Software of Excellence).
How much does an AI receptionist cost for orthodontists?
Connecting Core Practice is included from Growth at $597 a month. Starter is $297 a month with calendar booking.