Health & medical
AI receptionist for laser and skin clinics
The short answer
Last updated
How it works for laser and skin clinics
Courses of six to eight sessions. Keep every one booked.
Laser and skin treatments are sold as courses, so the money is in rebookings, and a no-show is an empty chair. FirstVoice books new clients, keeps courses on track and helps fill cancellations.
- Books patch tests and first treatments, and explains package pricing
- Reschedules sessions without losing the client's place in their course
- Notes clients who want an earlier session, so a cancellation can be filled
- Takes gift voucher enquiries and passes them on
- Transfers burns, blistering or eye exposure after treatment live to a clinician, or tells the caller to ring 111, and never gives medical reassurance
Try it
Ring a skin and laser clinic and hear it answer.
Play a patient calling Halo Skin and Laser. Book an appointment, move one, ask about prices or ACC, or ask if it’s a robot. It's the same setup your own callers would get, with your prices, hours and rules.
Live demo: skin and laser
Ring Halo Skin and Laser, an example skin and laser clinic, and play a patient. Hear how Sarah handles it, right here in your browser.
Try saying
- “I'm interested in laser hair removal”
- “Do I need a patch test first?”
- “Can I move my next session?”
Uses your microphone. Demo calls are recorded and last up to ten minutes. It never asks for card details. Halo Skin and Laser is made up for the demo, and anything you book with it is pretend.
Calls we handle
Calls laser and skin clinics get, answered.
Answered day or night, with the caller's details sent straight to you.
- Laser hair removal course bookings
- Patch-test appointments
- Package pricing
- Skin-condition consults (pigmentation, acne scarring)
- Rescheduling and course tracking
- Post-treatment reactions
- Gift vouchers
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Burns or blistering after laser, or eye exposure: same-day clinician; ED or 111 if severe
- A changing mole mentioned by the caller: advise a GP or dermatologist, never reassure
Software
Works with Pabau, Zenoti, Aesthetic Record, Timely and more.
Pabau
Books directlyBooks appointments straight into Pabau during the call and logs new leads, using Pabau's own open API.
How it connects to PabauZenoti
Books directlyBooks appointments straight into Zenoti and looks up callers by phone during the call, using Zenoti's public API.
How it connects to ZenotiAesthetic Record
Syncs every callSends new leads straight into Aesthetic Record via its Leads API after the call.
Timely
Works alongsideFirstVoice works alongside Timely. Timely doesn't allow outside software to create bookings, so FirstVoice texts callers your Timely booking link and emails you a summary of every call.
How it connects to Timely
Also: Fresha, Consentz.
What a missed call is worth
Typical prices for laser and skin clinics in NZ.
FAQ
Laser and skin clinics: questions.
What does FirstVoice do with urgent calls for laser and skin clinics?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For laser and skin clinics that usually means calls like burns or blistering after laser, or eye exposure; a changing mole mentioned by the caller. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Pabau?
Books appointments straight into Pabau during the call and logs new leads, using Pabau's own open API. It also works with Zenoti, Aesthetic Record, Timely and Fresha.
How much does an AI receptionist cost for laser and skin clinics?
Connecting Pabau is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for laser and skin clinics
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.