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FirstVoice AI

Industries

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Health & medical

AI receptionist for laser and skin clinics

The short answer

FirstVoice answers calls for laser and skin clinics 24/7, including laser hair removal course bookings, patch-test appointments and package pricing. It books into Pabau and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

How it works for laser and skin clinics

Courses of six to eight sessions. Keep every one booked.

Laser and skin treatments are sold as courses, so the money is in rebookings, and a no-show is an empty chair. FirstVoice books new clients, keeps courses on track and helps fill cancellations.

  1. Books patch tests and first treatments, and explains package pricing
  2. Reschedules sessions without losing the client's place in their course
  3. Notes clients who want an earlier session, so a cancellation can be filled
  4. Takes gift voucher enquiries and passes them on
  5. Transfers burns, blistering or eye exposure after treatment live to a clinician, or tells the caller to ring 111, and never gives medical reassurance

Calls we handle

Calls laser and skin clinics get, answered.

  • Laser hair removal course bookings
  • Patch-test appointments
  • Package pricing
  • Skin-condition consults (pigmentation, acne scarring)
  • Rescheduling and course tracking
  • Post-treatment reactions
  • Gift vouchers

Urgent calls

Escalated to you.

  • Burns or blistering after laser, or eye exposure: same-day clinician; ED or 111 if severe
  • A changing mole mentioned by the caller: advise a GP or dermatologist, never reassure

Software

Works with Pabau, Zenoti, Aesthetic Record, Timely and more.

  • Pabau

    Books directly

    Books appointments straight into Pabau during the call and logs new leads, using Pabau's own open API.

    How it connects to Pabau

  • Zenoti

    Books directly

    Books appointments straight into Zenoti and looks up callers by phone during the call, using Zenoti's public API.

    How it connects to Zenoti

  • Aesthetic Record

    Syncs every call

    Sends new leads straight into Aesthetic Record via its Leads API after the call.

  • Timely

    Works alongside

    Works alongside Timely: FirstVoice texts callers your online booking link and emails you a summary of every call.

    How it connects to Timely

Also: Fresha, Consentz.

What a missed call is worth

Typical prices for laser and skin clinics in NZ.

$150-$500 per session

Estimate

Missed-call calculator

Rules we script around

Regulations for laser and skin clinics.

General information, not legal advice.

  • ASA Code rules on claims and testimonials.Source
  • MCNZ cosmetic statement applies where doctors are involved.Source
Australia
  • AU: Ahpra cosmetic guidelines apply to registered practitioners performing the procedures. Non-registered laser therapists fall outside Ahpra, but Australian Consumer Law applies.

FAQ

Laser and skin clinics: questions.

What does FirstVoice do with urgent calls for laser and skin clinics?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For laser and skin clinics that usually means calls like burns or blistering after laser, or eye exposure; a changing mole mentioned by the caller. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Pabau?

Books appointments straight into Pabau during the call and logs new leads, using Pabau's own open API. It also works with Zenoti, Aesthetic Record, Timely and Fresha.

How much does an AI receptionist cost for laser and skin clinics?

Connecting Pabau is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for laser and skin clinics.

Book a free demoOr call 09 888 5159