Automotive
AI receptionist for tyre shops
The short answer
Last updated
How it works for tyre shops
Most callers don't know their tyre size. That's fine.
Tyre price calls stall because the caller doesn't know the size. FirstVoice gets past that on the first call, then books the fitting.
- Can text the caller a link to send a photo of the tyre sidewall, so you know the size
- Answers price and stock questions from the information you give us
- Books fitting, puncture repair and wheel alignment slots
- Treats a blowout at the roadside or a same-day fitting before a trip as a priority
- Takes fleet account enquiries and passes them on
Calls we handle
Calls tyre shops get, answered.
- Price for a given tyre size
- Stock availability
- Fitting bookings
- Puncture repairs
- Wheel alignment
- Fleet accounts
Urgent calls
Escalated to you.
- Flat or blowout at the roadside
- Unsafe or bald tyres after a WOF fail
- Same-day fitting before a trip
Software
Works with Google Calendar, Mechanic Desk, Workshop Software.
Google Calendar
Books directlyBooks real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API.
How it connects to Google CalendarMechanic Desk
Partner accessMechanicDesk has an online booking API, but the spec sits behind MechanicDesk's support-portal login - FirstVoice would need to request access before any booking claim can be made.
How it connects to Mechanic DeskWorkshop Software
Works alongsideWorkshop Software has no confirmed API — FirstVoice would text a booking link and email a summary, while pursuing a partnership.
How it connects to Workshop Software
What a missed call is worth
Typical prices for tyre shops in NZ.
Rules we script around
Regulations for tyre shops.
General information, not legal advice.
- CGA appliesSource
What does FirstVoice do with urgent calls for tyre shops?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For tyre shops that usually means calls like flat or blowout at the roadside, unsafe or bald tyres after a WOF fail and same-day fitting before a trip. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Google Calendar?
Books real appointments straight into your Google Calendar during the call, reading live free/busy availability via Google's public Calendar API. It also works with Mechanic Desk and Workshop Software.
How much does an AI receptionist cost for tyre shops?
Starter is $297 a month with calendar booking and setup included.