Integrations · GP practice management system (PMS); ALEX FHIR API
AI receptionist for Medtech Evolution / Medtech32
The short answer
FirstVoice can connect to Medtech through Medtech's partner programme. Until that's in place, it answers your calls, takes requests and passes everything to your team.
Last updated
Try it
Watch a call go into Medtech Evolution / Medtech32.
Incoming call
Example caller · Mobile
An example call, sped up. Your setup follows your own questions and rules.
- A patient calls, and FirstVoice takes their name, date of birth and what they need
- Repeat script requests, appointment requests and messages are passed to your team
- Urgent calls are transferred to a nurse or doctor, or the caller is told to ring 111
- It never reads out results or gives medical advice
- Once the Medtech connection is approved, appointments can be booked straight into your appointment book
FirstVoice with Medtech Evolution / Medtech32
Your practice phone, answered, alongside Medtech.
What happens on a call
- A patient calls, and FirstVoice takes their name, date of birth and what they need
- Repeat script requests, appointment requests and messages are passed to your team
- Urgent calls are transferred to a nurse or doctor, or the caller is told to ring 111
- It never reads out results or gives medical advice
- Once the Medtech connection is approved, appointments can be booked straight into your appointment book
Getting connected
- We apply to Medtech's partner programme
- Once approved, your practice gives consent through Medtech
- Until then, nothing needs connecting. We start with call answering
Nothing changes for your team
You keep Medtech exactly as it is. Your team, your phone number and the way you work don't change. FirstVoice simply answers the calls you can't, and puts the results into Medtech.
Technical details, for whoever looks after your software
FirstVoice with Medtech Evolution / Medtech32
| Check availability during the call | Yes |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | No |
| Add call notes and summaries | No |
| Trigger follow-up texts or emails | Yes |
Medtech Evolution / Medtech32 connection details
| Category | GP practice management system (PMS); ALEX FHIR API |
|---|---|
| Markets | AU, NZ |
| API documentation | Available with vendor approval view docs |
| Auth | Partner credentials |
| Access | Needs vendor approval |
| Zapier | No |
| FirstVoice plan | Growth or Scale |
| Checked | Against official Medtech Evolution / Medtech32 documentation, 17 September 2026 |
Medtech Partner Programme and Code of Conduct; per-practice consent; static IP allowlist; fees unpublished.
Industries using Medtech Evolution / Medtech32
Medtech Evolution / Medtech32 questions
Does FirstVoice work with Medtech?
FirstVoice can connect to Medtech through Medtech's partner programme. Until that's in place, it answers your calls, takes requests and passes everything to your team.
Do I have to change anything in Medtech?
No. FirstVoice connects to your existing Medtech account. You don't switch software, move data or retrain your team.
Which plan includes Medtech Evolution / Medtech32?
Growth ($597 a month) and Scale.
Medtech Evolution / Medtech32 is a trademark of its owner. FirstVoice isn't affiliated with Medtech Evolution / Medtech32.
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