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FirstVoice AI

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Trades & home services

AI receptionist for tilers

The short answer

FirstVoice answers calls for tilers 24/7, including bathroom tiling quote, kitchen splashback and floor tiling. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

How it works for tilers

Quote the bathroom without driving out to measure it.

Tiling quotes depend on a handful of details that most callers can give over the phone. FirstVoice collects them on the first call, so you can price the job from the van.

  1. Asks the area in square metres, and whether it's a bathroom, splashback, floor or outdoor job
  2. Asks who's supplying the tiles, and whether old tiles need removing
  3. Asks whether the shower or wet area has already been waterproofed
  4. Can text the caller a link to send photos, then books a quote visit if you still need one
  5. Refers a leaking shower damaging the room below to a plumber or waterproofer, and flags it to you

Calls we handle

Calls tilers get, answered.

  • Bathroom tiling quote
  • Kitchen splashback
  • Floor tiling
  • Cracked or loose tiles
  • Regrouting
  • Shower waterproofing questions
  • Outdoor or pool tiling

Urgent calls

Escalated to you.

  • Leaking shower damaging the floor or room below (refer to a plumber or waterproofer).
  • Trip hazard in commercial premises.

Software

Works with Fergus, Xero, Quotient, Tradify and more.

  • Fergus

    Syncs every call

    Creates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API.

    How it connects to Fergus

  • Xero

    Syncs every call

    Can create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).

    How it connects to Xero

  • Quotient

    Connects via automation

    FirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.

    How it connects to Quotient

  • Tradify

    Sends enquiries

    Tradify has no public API, so FirstVoice sends each call to your Tradify enquiries inbox with the caller's details and a call summary.

    How it connects to Tradify

Also: NextMinute.

What a missed call is worth

Typical prices for tilers in NZ.

$80-150/m² labour; a bathroom $3k-8k

Estimate

Missed-call calculator

Rules we script around

Regulations for tilers.

General information, not legal advice.

  • NZ: tiling and waterproofing are not LBP classesSource
Australia
  • AU QLD: the wall and floor tiling class includes waterproofing for tiling
  • AU QLD: there is a separate waterproofing licence
  • AU NSW: licence needed above $5,000

FAQ

Tilers: questions.

What does FirstVoice do with urgent calls for tilers?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For tilers that usually means calls like leaking shower damaging the floor or room below and trip hazard in commercial premises. Life-threatening emergencies are directed to 111.

Does FirstVoice work with Fergus?

Creates jobs, enquiries and customer records straight into Fergus during the call using Fergus's public OpenAPI 3.1 API. It also works with Xero, Quotient, Tradify and NextMinute.

How much does an AI receptionist cost for tilers?

Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for tilers.

Book a free demoOr call 09 888 5159