Trades & home services
AI receptionist for tilers
The short answer
Last updated
How it works for tilers
Quote the bathroom without driving out to measure it.
Tiling quotes depend on a handful of details that most callers can give over the phone. FirstVoice collects them on the first call, so you can price the job from the van.
- Asks the area in square metres, and whether it's a bathroom, splashback, floor or outdoor job
- Asks who's supplying the tiles, and whether old tiles need removing
- Asks whether the shower or wet area has already been waterproofed
- Can text the caller a link to send photos, then books a quote visit if you still need one
- Refers a leaking shower damaging the room below to a plumber or waterproofer, and flags it to you
Calls we handle
Calls tilers get, answered.
Answered day or night, with the caller's details sent straight to you.
- Bathroom tiling quote
- Kitchen splashback
- Floor tiling
- Cracked or loose tiles
- Regrouting
- Shower waterproofing questions
- Outdoor or pool tiling
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Leaking shower damaging the floor or room below (refer to a plumber or waterproofer).
- Trip hazard in commercial premises.
Software
Works with Fergus, Xero, Quotient, Tradify and more.
Fergus
Books directlyYes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar.
How it connects to FergusXero
Syncs every callCan create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).
How it connects to XeroQuotient
Connects via automationFirstVoice can pass quote-request leads and enquiries into Quotient via Zapier or Make automations, using Quotient's own official webhooks and integration listings.
How it connects to QuotientTradify
Sends enquiriesFirstVoice works alongside Tradify. Tradify doesn't allow outside software to create jobs, so every call arrives in your Tradify enquiries inbox with the caller's details and a summary.
How it connects to Tradify
Also: NextMinute.
What a missed call is worth
Typical prices for tilers in NZ.
Rules we script around
Regulations for tilers.
General information, not legal advice.
- NZ: tiling and waterproofing are not LBP classesSource
What does FirstVoice do with urgent calls for tilers?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For tilers that usually means calls like leaking shower damaging the floor or room below and trip hazard in commercial premises. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Fergus?
Yes. FirstVoice connects straight to Fergus, finds returning customers, creates the enquiry or job and books it into your Fergus calendar. It also works with Xero, Quotient, Tradify and NextMinute.
How much does an AI receptionist cost for tilers?
Connecting Fergus is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for tilers
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.