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FirstVoice AI

Industries

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Trades & home services

AI receptionist for pool and spa services

The short answer

FirstVoice answers calls for pool and spa services 24/7, including weekly or fortnightly servicing, green-pool clean-up and spa heater or pump fault. It books into ServiceM8 and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

Calls we handle

Calls pool and spa services get, answered.

  • Weekly or fortnightly servicing
  • Green-pool clean-up
  • Spa heater or pump fault
  • Spring start-up and winter close-down
  • Water testing
  • Pump or filter replacement
  • Pool barrier questions

Urgent calls

Escalated to you.

  • Broken pool gate or fence (child safety).
  • Electrical fault in a pump or spa (shock risk).
  • Chemical spill or exposure: 111.

Software

Works with ServiceM8, GorillaDesk, Jobber, Xero and more.

  • ServiceM8

    Books directly

    FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call.

    How it connects to ServiceM8

  • GorillaDesk

    Syncs every call

    Creates a new customer record and logs call notes directly into GorillaDesk during the call using GorillaDesk's public API.

    How it connects to GorillaDesk

  • Jobber

    Syncs every call

    Creates jobs and client requests directly in Jobber during the call using Jobber's public GraphQL API; real-time technician-availability lookup is not confirmed.

    How it connects to Jobber

  • Xero

    Syncs every call

    Can create or update a Xero contact record straight from the call using Xero's public API (Xero has no scheduling/availability of its own).

    How it connects to Xero

Also: Ascora, Skimmer.

What a missed call is worth

Typical prices for pool and spa services in NZ.

$80-150 per visit

Estimate

Missed-call calculator

Rules we script around

Regulations for pool and spa services.

General information, not legal advice.

    Australia
    • AU QLD: a pool safety certificate is needed when selling or leasing (2 years for non-shared pools, 1 year for shared)
    • AU QLD: the QBCC pool construction licence covers non-structural maintenance

    FAQ

    Pool and spa services: questions.

    What does FirstVoice do with urgent calls for pool and spa services?

    It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For pool and spa services that usually means calls like broken pool gate or fence, electrical fault in a pump or spa and chemical spill or exposure. Life-threatening emergencies are directed to 111.

    Does FirstVoice work with ServiceM8?

    FirstVoice can connect directly and in real time to ServiceM8 to check technician availability and create jobs and job activity notes during the call. It also works with GorillaDesk, Jobber, Xero and Ascora.

    How much does an AI receptionist cost for pool and spa services?

    Connecting ServiceM8 is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

    Hear an AI receptionist set up for pool and spa services.

    Book a free demoOr call 09 888 5159