Professional services
AI receptionist for accountants and bookkeepers
The short answer
Last updated
Calls we handle
Calls accountants and bookkeepers get, answered.
- New client enquiries (sole trader, company, rental property, trust)
- IRD deadlines, provisional tax and GST questions
- Booking annual accounts meetings
- Clients returning documents or asking what's outstanding
- Fee and invoice queries
- Payroll problems
Urgent calls
Escalated to you.
- IRD audit or demand letters with deadlines
- Payroll failure before payday
- A business in financial distress
- Deadline-day filings
Software
Works with Calendly, Karbon, Ignition, TaxDome and more.
Calendly
Books directlyChecks real-time availability and books appointments directly into Calendly during the call using Calendly's public API.
How it connects to CalendlyKarbon
Syncs every callKarbon users can have a work item or contact created directly via Karbon's public API after every call, though there's no calendar/availability endpoint.
How it connects to KarbonIgnition
Connects via automationFirstVoice can connect to Ignition via Zapier to automatically create new client records and deals after a call, without requiring direct API access.
TaxDome
Connects via automationUntil TaxDome's direct API leaves private beta, FirstVoice can create and look up TaxDome contacts through its official Zapier integration.
Also: FYI, Xero Practice Manager.
What a missed call is worth
Typical accountants and Bookkeepers prices in NZ.
$1,500-$4,000 per year for small-business annual accounts and tax (estimate)
Estimate
Missed-call calculatorFAQ
Accountants and Bookkeepers: questions.
Can an AI receptionist handle the phones during tax season?
Yes. It answers overflow calls when your team is flat out, takes detailed messages, books appointments into Calendly or your calendar and flags urgent calls, like an IRD demand with a deadline, straight away. It doesn't give tax or accounting advice.
What does FirstVoice do with urgent calls for accountants and bookkeepers?
It flags IRD audit or demand letters with deadlines, payroll failure before payday and A business in financial distress to you straight away, or transfers the call live on Growth and Scale. Emergencies are directed to 111.
Does FirstVoice work with Calendly?
Checks real-time availability and books appointments directly into Calendly during the call using Calendly's public API. It also works with Karbon, Ignition, TaxDome and FYI.
How much does an AI receptionist cost for accountants and bookkeepers?
Starter is $297 a month with calendar booking and setup included.