Health & medical
AI receptionist for plastic surgeons
The short answer
Last updated
How it works for plastic surgeons
High-value enquiries that take months to decide. Answer every one.
People considering surgery research for a long time and ring when they're ready to take the next step. FirstVoice answers those calls, books consultations and sends the information they ask for, without making claims your advertising rules don't allow.
- Books consultations, and explains consultation fees and whether a GP referral is needed
- Can send an information pack by text or email, and books a callback
- Answers finance and pre-operative questions from the information you give us
- Never uses patient testimonials or promises results
- Transfers any post-operative concern, like bleeding, fever, breathlessness or calf pain, live to the on-call surgeon, or tells the caller to ring 111
Calls we handle
Calls plastic surgeons get, answered.
Answered day or night, with the caller's details sent straight to you.
- Consultation bookings and fees
- "Do I need a GP referral?"
- Procedure cost ranges
- Finance options
- Post-operative concerns
- Pre-operative instructions
- Medical tourism enquiries
Urgent calls
Escalated to you.
These don't wait for the end-of-call summary. You're told straight away.
- Post-operative bleeding, fever, breathlessness or calf pain (clots), or wound breakdown: on-call surgeon or 111
Software
Works with Pabau, Gentu, Genie Solutions, Clinic to Cloud and more.
Pabau
Books directlyBooks appointments straight into Pabau during the call and logs new leads, using Pabau's own open API.
How it connects to PabauGentu
Partner accessFor specialist practices on Gentu, FirstVoice can pursue Magentus's Developer Partner programme to integrate booking and patient data, pending approval and AU data-residency requirements.
How it connects to GentuGenie Solutions
Partner accessA partner integration with Genie Solutions may be possible through Magentus's developer-partner programme, subject to their approval process.
Clinic to Cloud
Works alongsideWorks alongside Clinic to Cloud: FirstVoice texts callers your booking link and emails the practice a summary of every call.
Also: Consentz, MyPractice.
What a missed call is worth
Typical prices for plastic surgeons in NZ.
Rules we script around
Regulations for plastic surgeons.
General information, not legal advice.
- NZ: MCNZ cosmetic procedures statement and advertising statement (testimonials banned; strict before-and-after conditions).Source
FAQ
Plastic surgeons: questions.
What does FirstVoice do with urgent calls for plastic surgeons?
It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For plastic surgeons that usually means calls like post-operative bleeding, fever, breathlessness or calf pain, or wound breakdown. Life-threatening emergencies are directed to 111.
Does FirstVoice work with Pabau?
Books appointments straight into Pabau during the call and logs new leads, using Pabau's own open API. It also works with Gentu, Genie Solutions, Clinic to Cloud and Consentz.
How much does an AI receptionist cost for plastic surgeons?
Connecting Pabau is included from Growth at $597 a month. Starter is $297 a month with calendar booking.
Free 2-week trial for plastic surgeons
Try it free for two weeks, on your real calls.
We set everything up for you and connect it to your calendar and the tools you already use. Then it answers your real customers for two weeks. No credit card, nothing to pay. If it's not for you, walk away.
- 01We build it for youYour greeting, your questions, your prices and your booking rules. You don't touch a thing.
- 02Connected to your systemBookings go into your calendar or job system, and summaries come to you by text or email.
- 03Live on your real callsForward your number and it answers your customers for real, day and night, for two weeks.
- 04No card, no costYou don't pay anything for the trial. Keep it after that from $297 a month, month to month, or walk away.