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FirstVoice AI

Industries

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Automotive

AI receptionist for car dealerships

The short answer

FirstVoice answers calls for car dealerships 24/7, including "Is this car still available?", test drive bookings and finance enquiries. It books into your calendar and gets urgent calls to you straight away. Plans start at $297 a month with setup included.
Book a free demoCall our AI receptionist 09 888 5159

Last updated

Calls we handle

Calls car dealerships get, answered.

  • "Is this car still available?"
  • Test drive bookings
  • Finance enquiries
  • Trade-in valuations
  • Service department bookings
  • After-sale issues

Urgent calls

Escalated to you.

  • A hot lead about to buy elsewhere
  • After-sale safety defects
  • Finance approval deadlines

Software

Works with HubSpot, Trade Me Motors, Salesforce, MotorCentral.

  • HubSpot

    Syncs every call

    Creates or finds a HubSpot contact and logs a call note for every call, using HubSpot's public CRM API.

    How it connects to HubSpot

  • Trade Me Motors

    Syncs every call

    Trade Me's listing-enquiries endpoint lets FirstVoice poll for and relay new Motors buyer enquiries, though this is a pull (polled), not a real-time push.

    How it connects to Trade Me Motors

  • Salesforce

    Connects via automation

    Salesforce users can have new records created and existing records found via Zapier, Make, or Salesforce's own REST/GraphQL API after every call.

  • MotorCentral

    Works alongside

    MotorCentral has no confirmed API — its Auto Attendant only auto-replies to email, so FirstVoice fills the voice gap with a texted summary instead of a direct DMS write.

    How it connects to MotorCentral

What a missed call is worth

Typical prices for car dealerships in NZ.

$14,000-$22,000 (example used-car prices; average used-car price unverified)

Source

Missed-call calculator

Rules we script around

Regulations for car dealerships.

General information, not legal advice.

  • CGA and Fair Trading Act applySource
  • CCCFA for vehicle financeSource
  • MTA reports 497 dealer membersSource

FAQ

Car dealerships: questions.

Do AI phone systems make booking a car service slower?

They can if they're badly set up, and long menus and repeated questions are the usual complaint. A good AI receptionist asks only what it needs, like the vehicle, rego and preferred day, and gets the booking to your service desk in one call. If it can't, it should hand over to a person.

What does FirstVoice do with urgent calls for car dealerships?

It follows the urgent-call rules you set and flags those calls to you straight away, or transfers them live on Growth and Scale. For car dealerships that usually means calls like a hot lead about to buy elsewhere, after-sale safety defects and finance approval deadlines. Life-threatening emergencies are directed to 111.

Does FirstVoice work with HubSpot?

Creates or finds a HubSpot contact and logs a call note for every call, using HubSpot's public CRM API. It also works with Trade Me Motors, Salesforce and MotorCentral.

How much does an AI receptionist cost for car dealerships?

Connecting HubSpot is included from Growth at $597 a month. Starter is $297 a month with calendar booking.

Hear an AI receptionist set up for car dealerships.

Book a free demoOr call 09 888 5159