Integrations · CRM
AI receptionist for Zoho CRM
Syncs every call
Creates a new Zoho CRM lead and looks the caller up by phone or email for every call, using Zoho's public API.
Connect Zoho CRMSyncs every call
Last updated
FirstVoice with Zoho CRM
| Check availability during the call | No |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | Yes |
| Add call notes and summaries | Not yet confirmed |
| Trigger follow-up texts or emails | Not yet confirmed |
Zoho CRM connection details
| Category | CRM |
|---|---|
| Markets | AU |
| API documentation | Public view docs |
| Auth | OAuth 2.0 |
| Access | Self-serve: you can create API credentials |
| Zapier | Yes |
| Make | Yes |
| Webhooks | Yes |
| FirstVoice plan | Growth or Scale |
| Checked | Against official Zoho CRM documentation, 16 September 2026 |
API credits by edition (limits); AU data centre (multi-DC)
Zoho CRM questions
Does FirstVoice integrate with Zoho CRM?
Creates a new Zoho CRM lead and looks the caller up by phone or email for every call, using Zoho's public API.
Can FirstVoice book directly in Zoho CRM?
Not directly. Creates the enquiry, job or lead, with notes, as the call is handled.
Which plan includes Zoho CRM?
Growth ($597 a month) and Scale.
Zoho CRM is a trademark of its owner. FirstVoice isn't affiliated with Zoho CRM.