Integrations · CRM
AI receptionist for Capsule
Syncs every call
Creates a new Capsule contact and logs a note for every call, using Capsule's public API — Capsule is a CRM with no appointment/availability endpoint, so it is not used for real-time scheduling.
Connect CapsuleSyncs every call
Last updated
FirstVoice with Capsule
| Check availability during the call | No |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | Yes |
| Add call notes and summaries | Yes |
| Trigger follow-up texts or emails | Not yet confirmed |
Capsule connection details
| Category | CRM |
|---|---|
| Markets | UK |
| API documentation | Public view docs |
| Auth | API key |
| Access | Self-serve: you can create API credentials |
| Zapier | Yes |
| Make | Yes |
| Webhooks | Yes |
| FirstVoice plan | Growth or Scale |
| Checked | Against official Capsule documentation, 16 September 2026 |
Token or OAuth2
Capsule questions
Does FirstVoice integrate with Capsule?
Creates a new Capsule contact and logs a note for every call, using Capsule's public API — Capsule is a CRM with no appointment/availability endpoint, so it is not used for real-time scheduling.
Can FirstVoice book directly in Capsule?
Not directly. Creates the enquiry, job or lead, with notes, as the call is handled.
Which plan includes Capsule?
Growth ($597 a month) and Scale.
Capsule is a trademark of its owner. FirstVoice isn't affiliated with Capsule.