Integrations · GP PMS (Telstra Health)
AI receptionist for MedicalDirector (Helix / Clinical / PracSoft)
Partner access
Once approved for the MedicalDirector Helix FHIR API, reads appointment slots and creates or cancels bookings directly.
Connect MedicalDirector (Helix / Clinical / PracSoft)Partner access
Last updated
FirstVoice with MedicalDirector (Helix / Clinical / PracSoft)
| Check availability during the call | Yes |
|---|---|
| Create bookings, jobs or leads | Yes |
| Recognise returning callers | Not yet confirmed |
| Add call notes and summaries | Not yet confirmed |
| Trigger follow-up texts or emails | Not yet confirmed |
MedicalDirector (Helix / Clinical / PracSoft) connection details
| Category | GP PMS (Telstra Health) |
|---|---|
| Markets | AU |
| API documentation | Public view docs |
| Auth | OAuth 2.0 |
| Access | Needs vendor approval |
| Zapier | No |
| Make | Not yet confirmed |
| Webhooks | Yes |
| FirstVoice plan | Growth or Scale |
| Checked | Against official MedicalDirector (Helix / Clinical / PracSoft) documentation, 16 September 2026 |
Access request, then OAuth2 client credentials; API "under active development"; Clinical is case-by-case.
Industries using MedicalDirector (Helix / Clinical / PracSoft)
MedicalDirector (Helix / Clinical / PracSoft) questions
Does FirstVoice integrate with MedicalDirector (Helix / Clinical / PracSoft)?
Once approved for the MedicalDirector Helix FHIR API, reads appointment slots and creates or cancels bookings directly.
Can FirstVoice book directly in MedicalDirector (Helix / Clinical / PracSoft)?
Yes. It checks MedicalDirector (Helix / Clinical / PracSoft) availability during the call and books the chosen time.
Which plan includes MedicalDirector (Helix / Clinical / PracSoft)?
Growth ($597 a month) and Scale.
MedicalDirector (Helix / Clinical / PracSoft) is a trademark of its owner. FirstVoice isn't affiliated with MedicalDirector (Helix / Clinical / PracSoft).